Amtrak Penn Station Customer Service Phone Number

Phone Number of Amtrak Penn Station is (212) 630-6401 / 1-800-872-7245 / 1-800-331-0008 .
Pennsylvania Station or New York Penn Station and Penn Station is a train station in New York City. The inner city station serves more than 600,000 passengers daily. It is the busiest passenger facility not only in the United States, but also across the North America. Penn Station is situated near Herald Square and Macy's store. Penn Station has 21 tracks and has seven tunnels. It has 11 Platforms. The station serves 16 Amtrak lines including Acela Express, Cardinal, Empire Service, Lake Shore Limited, Northeast Regional and Vermonter. Other features of Amtrak Penn Station include Enclosed Waiting Rooms, Restrooms, Ticket Office, Lounge, Elevator, Quik-Trak kiosk and Payphone. The Station offers Wi-Fi access to the passengers. Amtrak Penn Station was opened in 1910 and renovated in 1964. Influence of world's first rail terminal, Gare d'Orsay in Paris is seen in the structure of the station. It is operated by National Railroad Passenger Corporation. The station had served 9,556,000 passengers in the year of 2012.

Customer Care Contacts of Amtrak Penn Station


Amtrak Penn Station has devised various contact channels to facilitate customers. To connect with service do use following numbers:
  • Reservations & Customer Service: 1-800-872-7245
  • Group Travel Requests: 1-800-872-1477
  • Amtrak Guest Rewards: 1-800-307-5000
  • Report suspicious activities & emergencies: 1-800-331-0008
  • Advertising Inquiries: 202-906-4020
  • TTY: 1-800-523-6590


Baggage Information Services Of Amtrak Penn Station


Amtrak Penn Station provide all the information about baggage and carry bags to customers. The station provide information about the prohibited products and also weight and height of baggage. Amtrak Penn Station has devised rules about the baggage information and provide information to passengers on all the route counters. Beside this the station provide information through online means. To know about the baggage rules of Amtrak Penn Station do visit the link: https://www.amtrak.com/baggage-policy

E-Ticketing Of Amtrak Penn Station


Amtrak Penn Station provide e-ticketing on all the routes and aids customers to book ticket anytime anywhere. The tickets can be booked easily on the official site, and carries various benefits. Amtrak Penn Station e-tickets also empower customers to modify tickets and don't need to buy a new ticket. To book online tickets of Amtrak Penn Station do follow the link: https://www.amtrak.com/eticketing-your-ride-is-just-a-barcode-away


Amtrak Penn Station Address


The address of Amtrak Penn Station is 7th and 8th Avenues, between 31st and 33rd Streets, New York, NY 10001 United States.

Amtrak Penn Station Website


The Website of Amtrak Penn Station is lirr42.mta.info.

Amtrak Penn Station Customer Support Service Phone Number


The customer support phone number of Amtrak Penn Station is (212) 630-6401 / 1-800-872-7245 / 1-800-331-0008 (Click phone number to call).




The postal and official address, email address and phone number (helpline) of Amtrak Penn Station Service Center and Amtrak Penn Station customer service phone number is given below. The helpline of Amtrak Penn Station customer service phone number may or may not be toll free.

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Amtrak Penn Station Phone Number Customer Service

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Amtrak Penn Station Source of Knowledge


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lirr42.mta.info

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Amtrak Penn Station Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Sularka Garcia CallsSep 11, 2017

Ms. Sularka Garcia On Phone To Amtrak Penn Station Service
Your customer service in Baggage claim is horrible, if those people that are working there does not know how to have customer service experience do not hire them. Is making Amtrack look bad more than what it is. Attitude cursing at me cause I told her not to talk to me the way she talking.

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Customer care female
Ms. Vkeirnan CallsFeb 22, 2015

Ms. Vkeirnan On Phone To Amtrak Penn Station Service
I and many others have been stuck at Penn Station NY most of the day because the sleeper cars all appear to be broken. The lack of communication has been astounding. There should be announcements updating us. People paid good money for their seats and are being ignored. At the least a representative should come to the Acela lounge and apologize. This is unacceptable customer service.

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