Ms. Joseph On Phone To the Brick Service
Hello I would like to confirm delivery date for order number BRICK-WW-6577 please.
Got our appliance yesterday with hardware missing. Manger said, I believe my saleperson and they did not say that. So pretty much calling us a liar and telling us to go do research on line to see if this appliance comes with the hardware. Well we went into the manuel and it said that The dealer is to provide the hardware. Which we called back and spoke to the manager monica. And she laughed in our face. On the phone that is. She did not do her work professionally and was trying to brush us off. It clearly says in black and white that the appliance comes with the hardware. We called monica back knowing that she was there, but she would not take our calls. Mgr said employee would not call a customer a liar. Well she didn't use the word liar, but she said she believed her co worker and he would not have said that it came with the hardware. So what is that saying? I will never ever shop at the Brick again.
Mr. Larry On Phone To the Brick Service
Re Dawson Creek BC store Aug 15 20018
went to the store to purchase a mattress was only couple other people in the store the manager (the big guy) was behind the counter with dog on his lap took him five minutes to get up and serve me then put me onto another person there was a mattress i wanted, but was told would be in the following day and to come back after 12 noon the next day so i did was there 12. ten then was told they sold them all and was told i should of bought it the day before told him i was told they would hold one for me and to come get it noon next day then he gets ignorant and tells me to bad and doesn't even stop eating to offer to show me another option or to see if he could get another one shipped in
this guy was very rude, arogat and definetly has NO people skills.