IFB Washing Machine Chennai Customer Care Phone Number

Phone Number of IFB Washing Machine Chennai is 96770 44199 /1860-425-5678/ 1800 3000 5678 .
IFB is an Indian home appliances brand marketed by IFB Industries Limited. The IFB Washing Machine Chennai company designs, manufactures and sells a wide range of products including dishwasher, built in hobs, washing machines, air conditioners, cooker hoods, microwave ovens, clothes dryers, refrigerators and many other products. Apart from this, IFB Washing Machine Chennai also provides a full range of modular kitchen, water purifiers, chimneys and fine blanked components. IFB Washing Machine Chennai Industries Limited is doing business through its two main division such as Home Appliances and Engineering divisions.

Contact Number Of IFB Washing Machine Chennai


People or local residents have any question, comment or grievance, they are all intimated to access the hassle free telephone number and ensure to acquire precised resolution.
Call At: 1860 425 5678 (for BSNL and MTNL users)
Call At: 1800 3000 5678 (Other Users)

Official Contact Number for General Inquiries
Phone: 96770 44199

Official Additional Contact Number for Support
Phone: 1860-425-5678/ 1800 3000 5678

Indian Fine Blanks Limited is generally abbreviated as IFB Industries Limited. The IFB Washing Machine Chennai company has its corporate headquarters in Verna Salcete, GOA, India and has divisional offices in Bangalore and Kolkata. IFB Washing Machine Chennai was introduced in 1974 in India. Today, IFB Industries Limited has widespread presence in the country through an exclusive chain of IFB Points, Dealer Stores, IFB Kitchen Stores and Retail Outlets. IFB Washing Machine Chennai also provides customer assistant services through its own 24/7 Customer Care Center.

Career At IFB Washing Machine Chennai


IFB Washing Machine Chennai is an equal opportunity employer that is striven to inclusion and diversity. IFB Washing Machine Chennai also receive affirmative action to furnish employment and advancement chances to all brilliant candidates. IFB Washing Machine Chennai is striven to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Mission Statement Of IFB Washing Machine Chennai


To enhance stack-holder's worth and development by creating and vending high caliber items. products. To thrive astonishing presence is the main concern of IFB Washing Machine Chennai and earns faith of consumers. To become one of the leading home appliances agency in the heart of clients, labors, trade partners and shareholders.

Products Offered By IFB Washing Machine Chennai


IFB Washing Machine Chennai industry vends and sells marvelous, magnificent and advantageous items assists people in numerous ways such as:
  • Washing Machines
  • Clothes Dryers
  • Air Conditioners
  • Microwaves
  • Dishwashers
  • Refrigerators
  • Built-in Ovens & Hobs
  • Chimneys
  • Modular Kitchen

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IFB Washing Machine Chennai Address


The address of IFB Washing Machine Chennai is Citi Services No:31, Kodambakkam High Road, Nugambakkam, Chennai-600034, Tamil Nadu, India.

IFB Washing Machine Chennai Email Address


The email address of IFB Washing Machine Chennai is s-dasgupta@ifbglobal.com.

IFB Washing Machine Chennai Website


The Website of IFB Washing Machine Chennai is www.ifbappliances.com.

IFB Washing Machine Chennai Customer Support Service Phone Number


The customer support phone number of IFB Washing Machine Chennai is 96770 44199 /1860-425-5678/ 1800 3000 5678 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of IFB Washing Machine Chennai Service Center and IFB Washing Machine Chennai customer care number is given below. The helpline of IFB Washing Machine Chennai customer care number may or may not be toll free.

Click Here To View IFB Washing Machine Chennai Customer Care Numbers


IFB Washing Machine Chennai Phone Number Customer Service

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IFB Washing Machine Chennai Source of Knowledge


www.ifbappliances.com/careers.html
www.ifbappliances.com/company-profile.html
www.ifbappliances.com

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IFB Washing Machine Chennai Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. S.vasantha Kumar CallsMay 12, 2017

Mr. S.vasantha Kumar On Phone To IFB Washing Machine Chennai Service
IFB WASHING MACHINE - MODEL ELITE, 05KG, FRONT LOADING
COMPLAINT: DRYER IS NOT WORKING AFTER WASHING. AFTER SETTING COMMAND, BUT MACHINE DRYER IS NOT CONTINUOUSLY WORKING. IF WE SHAKE THE MACHINE THEN THE MACHINE IS WORKING. NO. 3/1, DR. IQBAL STREET, KARAIKAL
M/PHONE:9969222406.

Reply
Customer care male
Mr. Vijayakumar CallsSep 20, 2016

Mr. Vijayakumar On Phone To IFB Washing Machine Chennai Service
Sub : No response for our Dishwashing Machine service complaint

Dear sir,

This is Vijayakumar - Manager )F and B) Apollo Hospital, Nellore. I raised the complaint on 24/8/2016, No. 1103261122 and Machine ID 474913. Regarding this, Your Technician came and visited our Machine. Finally he said
I am washing Machine Technician, So, I can not inspect your Machine. After went back to my office, I create the complaint again. Till Now, I am not get any reply from your company. This is your way of service. Please tell me, yes we will get happy. You know very well, about cost of Machine. If you are giving this much of service, we try to avoid to purchase, your product. We are totally disappoint by your service. Please give back with proper explanation and do swift service. Thanks and regards,

Vijayakumar . J - Apollo Hospital - Nellore.

Reply
Customer care female
Ms. Sundari CallsSep 15, 2016

Ms. Sundari On Phone To IFB Washing Machine Chennai Service
IFB service is worst. I made complaint on 29. 8. 2016. The above said day a technician visit and inspect the machine (Madipakkam center). He informed the machine board repair and change the board within four days. But, No one come and change the part till 14. 099. 2016. This center always cheating me. Technicians are not efficient. Very young persons are attend the fault and made major repair.

Reply
Customer care male
Mr. B C Jaiprakash CallsSep 14, 2016

Mr. B C Jaiprakash On Phone To IFB Washing Machine Chennai Service
We are having IFB Senetor DX (2009 model) front loading washing machine. Today evening while running, E4 error has come. But it is not starting after 30 minutes. Clothes are inside and we are unable to open. Also full servicing is needed immediately.

Reply
Customer care male
Mr. Seetharaman CallsSep 09, 2016

Mr. Seetharaman On Phone To IFB Washing Machine Chennai Service
I am your customer for 25 long years and my existing machine is under AMC and working. Still I wanted to purxhase a NEW WASING MAHINE, to be delivered today, and that seems not possible, against Cash payment. Who will interfere in to it? Or should I abandon my rancd Loyalty?.

Reply
Customer care female
Ms. IFB Says Sep 16, 2016

Dear seetharam, Sincere appologies caused to you. Please share your contact details so that we can assist you. Alternatively you can also write us on customerservice@ifbglobal. Com along with the contact details Assuring our best servce. Ifb team.

Reply
Customer care male
Mr. Visakh CallsSep 07, 2016

Mr. Visakh On Phone To IFB Washing Machine Chennai Service
This is regarding the poor service faced by me regarding my complaint on the washing machine. Ticket number 1103313220 on 29th of August has not still resolved. The service personnel has already visited five times, but could not solve the issue. One month back i have replaced the mother board due to rat entry spending rupees 4500/-. There was no prevention for their entry. Within one month other problem started. It seems your customer service centers are interested only if I have joined in their Annual Maintenance scheme. Hope you will intervene. 9847815606.

Reply
Customer care female
Ms. Geraldine CallsAug 31, 2016

Ms. Geraldine On Phone To IFB Washing Machine Chennai Service
Placed a complaint at toll free number is18604255678 on 27/08/2016 after several calls, two personnel came on 30/08/2016 dismantled the machine and said the drum is broken. They took the drum that night and came the next day and left it at my home saying no spares. When the service centre manager was contacted he threatened and abused my husband. The machine is still in dismantled condition. Kindly let me know if and when my machine will be assembled and working, also as it is in the warranty period why do I have to pay?Is this the way you treat your customers?I have been using IFB from 1998. Request you to do the needful at the earliest.

Reply
Customer care female
Ms. IFB Says Sep 13, 2016

Dear geraldine, Sincere appologies caused to you, please share your contact details so that we can assist you. Alternatively you can also write us on customersevice@ifbglobal. Com along with the contact details and we will help to resolve your issue. Ifb team.

Reply
Customer care male
Mr. K S Venkatraman CallsAug 26, 2016

Mr. K S Venkatraman On Phone To IFB Washing Machine Chennai Service
Our IFB washing machine is leaking. The customer ID is: 317201. Kindly arrange to send us your technician at the earliest. My address:
K. S. Venkatraman,
No. nine, Sastha Nagar, Villivakkam, Chennai-600049. TAMILNADU. Phone number is 9840379503/9444015546
Land Line: 044-26501240.

Reply
Customer care male
Mr. Sivakumar CallsAug 24, 2016

Mr. Sivakumar On Phone To IFB Washing Machine Chennai Service
Hi i purchased machine before four years i applied for AMC. The agency has given me a
bill. But when i asked to sankar manger of agency, he received for thousand and after that he is telling that he cant renew then AMC so i asked for refund he is telling me that he cant refund my money. Please do not purchase IFB washing machine. After warrenty they try to earn money from customers. Please do not purchase for single service they are charging 4000Rs. The agency is earning lot of money by making people fool.

Reply
Customer care male
Mr. N Manickam CallsAug 20, 2016

Mr. N Manickam On Phone To IFB Washing Machine Chennai Service
Respected Sir, This is with regard to the 1) AMC ContractIFB, Vadapalani, Chennai Invice No:2216 008923 dt. 03. 06. 2016 for Rs. 4025/- done given by your Service Engieer. 2) Service Charges IFB Vadapalani, Chennai Invoice No:2216 007090 for Rs. 345/- given by your Service Engineer. 3) Cost of materials of IFB- Star Air Conditioner, Karappakkam, Chennai Invice No:6501 undated for Rs. 800/- given by EngiƱeer. Regards, N Manickam (F/o. Natarj Manickam)Cell No:99627 97485.

Reply
Customer care male
Mr. C M Yaganti CallsAug 18, 2016

Mr. C M Yaganti On Phone To IFB Washing Machine Chennai Service
CUST ID 3689893, COMPLAINT NO 1103136978 and 1103158072
All technicians attending with marketing only their products and not attending the real problem. Drum needs to be changed which is in warranty period and it is not done and prolonging delay in replacing may lead to lapse or warranty. Further we are left with no option to resort consumer forum. Please avoid all implications.

Reply
Customer care male
Mr. C P Rayen CallsAug 07, 2016

Mr. C P Rayen On Phone To IFB Washing Machine Chennai Service
I bought IFB, Model: SENATOR DX, Washing Machine in 1. 1. 2010 from GIRIAS AnnaNagar, Chennai. The service center, Royal Enterprises had charged more than 20, 000/- so far, for various repairs in this six years and now the front door is loose and makes too much noise in the house. Too many problems are faced with the washing machine which we never experienced before. Please let me know why so many problems are faced with the washing machine?.

Reply
Customer care male
Mr. L.anthony CallsJul 30, 2016

Mr. L.anthony On Phone To IFB Washing Machine Chennai Service
Complaint about Washing m/c - Leak in the bottom rubber discharge tube.complaint given on 27. 7. 16. Technician came and removed the rubber hose and had taken it for replacement. Only today 30. 7. 16 someone came at 14. 00 hrs and found the door locked simply left never to return back. On calling the agency the reply was so lethargic and said they can come only on Monday provided the door is not locked at that time when he comes. This is my 4th IFB Washing machine for the past 20 years and never eXperianced this behaviour from any agency before. Dirty clothes have piled up from Monday and waiting for a week without any solution. My ID - 3771818, and the agency is Global Solutions, Chennai.

Reply
Customer care female
Ms. Dr.chitraleka CallsJun 28, 2016

Ms. Dr.chitraleka On Phone To IFB Washing Machine Chennai Service
I lodged a complaint in May last week regarding the IFB washing machine. three days after repeated complaint a service person came and told there was problem with the drum and he would come back. On 18 th May another technician came removed all the parts and told only the drum has to be changed will relpace in two days. Even after four days no response. Inspite of repeated callsthere was no proper response. On JUn24 they told me they will fix the problem on 27/ 6/16. So far there is no response. Kindly do something and let me whether they will come and do the repair. Also kindly let me to whom l should talk.

Reply
Customer care female
Ms. IFB Says Jun 30, 2016

Dear chitraleka, Sincere apologies for the inconvinence caused to you, please share your contact details so we can further assist you. Alternatively you can also write us on customerservice@ifbglobal. Com along with the contact details we will help to resolve your issue. Ifb team.

Reply
Customer care male
Mr. Esakkiappan A CallsJun 24, 2016

Mr. Esakkiappan A On Phone To IFB Washing Machine Chennai Service
Hi Team,

I registered my complaint on last Saturday (06/18/16). The person came to repair on (06/21/16), confirmed as board change required. But still now not attended. Please solve the issue as early as possible. Multiple reminders makes the customers to rate bad. Thanks,
Esakkiappan

Mobile: 9445022950
Alternative num : 9884955630.

Reply
Customer care male
Mr. B Gajendiran CallsJun 24, 2016

Mr. B Gajendiran On Phone To IFB Washing Machine Chennai Service
My washing machine is not working, it is under amc
my complaint number is 1102622362 dated 10/06/2016
till date your service engineers not attend this complaint
in Chennai customer care they are giving phone number 9840650843, but several times i calling them, they are not give proper response so kindly rectify this complaint
B Gajendiran
42 kumarappa street, nungambakkam, Chennai 34
phone number 9444136593.

Reply
Customer care male
Mr. P Shanmugam CallsJun 21, 2016

Mr. P Shanmugam On Phone To IFB Washing Machine Chennai Service
I had bought IFB washing machine angular on 08. 10. 2012, this machine was working fine with periodical servicing. However ten days ago it suddenly stopped working, the service engineer informed that the main PCB needs to be replaced. He also he also stated that the spare parts for this particular model are not readily available. Couple of days later i had registered a complaint for the change of the spare part. But i have been told that these parts are not available. I was also suggested to go for exchange. I went and inquired at the showroom in adyar Chennai, where i was told that the old machine would be taken for a mere thousand rupees. Now after having spent 27000 rupees and four years later you want me to spend more money to buy a new machine because you do not have the spare parts.
is this fair. Please i need someone to look into this matter quickly and give a reply

thanks
shanmugam
95000 30540.

Reply
Customer care female
Ms. Piramu V CallsJun 20, 2016

Ms. Piramu V On Phone To IFB Washing Machine Chennai Service
Hello Team,

I am in urgent need of repairing my IFB washing machine. It is working properly until 17th Jun 16 evening, but there is machine is not getting on by next Day. Have registered the complaint on 18Th Jun 16 morning. Please solve the problem as early as possible. Thanks,
Piramu
Contact num: 9445022950, 9884955630.

Reply
Customer care male
Mr. Amudarasan Nv CallsJun 16, 2016

Mr. Amudarasan Nv On Phone To IFB Washing Machine Chennai Service
Dear Sir/Madam,

I received 12 th May, 2016(Ticket No. 1102389414). Representative Mr. Mani called for me, I will give only Demo in the morning. I told I am working as a Principal in Engineering college, So kindly visit my res. After 6. 00pm. Then there is no response. After that again I call to CC and registered again on June 11, 2016(Ticket No. 1102630286). The same Rep. Mr. Mani(7299025616) attend the call and inform the same matter (discussed earlier). Then I received one message on 14 th June 10. 42AM Your Request No. Is closed. Without visiting your representative how you can close? Kindly do the correct procedure and do the needful immediately or I will return back your New IFBWM to Smart furniture and I will change other company products. Thanking You,
Dr. N. V. Amudarasan
9445127093.

Reply
Customer care male
Mr. Pm Patnaik CallsJun 07, 2016

Mr. Pm Patnaik On Phone To IFB Washing Machine Chennai Service
My IFB Washing Machine Senetor six Kg Machine Serial No 92378 is under two yrs AMC with you from 20 Apr 2016 to 19 Apr 2018. I request you to provide services for the following:- (a) Drum making too much abnormal noise and vibrations. (b) Cloths are getting stuck and burnt at times. (c) Additives are not being applied evenly for all cloths. Spots of detergent observed on cloths. Request early repairs please.

Reply
Customer care female
Ms. IFB Says Jun 22, 2016

Dear patnaik, Sincere apologies for the in convinience caused to you, please share your contact details so we can further assist you. Alternatively you can also write us on customer service@ifbglobal. Com along with contact details we will help you to resolve the issue. Ifb team.

Reply
Customer care male
Mr. Devarajan.p CallsJun 07, 2016

Mr. Devarajan.p On Phone To IFB Washing Machine Chennai Service
i'm devarajan residing at 7/6 varadhappan lane, thiruppapuliyur, cuddalore, pin 607002. i had field a compline in koothapakkam ifb service centre about repair of elina washing machine on 27. 05. 2016 but no response still date. the service is very poor, please make arrangements to repair as early as possible. thanking you.

Reply
Customer care male
Mr. Umakanthan.k CallsMay 24, 2016

Mr. Umakanthan.k On Phone To IFB Washing Machine Chennai Service
Dear Sir / Madam
Ref. Ticket no 1102402473 dt. 14. 5. 16
With refernce to the above the local service person atteneded the call and removed and taken one of the inlet valve on 17. 05. 16. Till date the same was not replace with new one by them. Several time i have called him and there is no response from them. Request you to replace the same on urget basis.

Reply
Customer care male
Mr. R Subramanian CallsMay 18, 2016

Mr. R Subramanian On Phone To IFB Washing Machine Chennai Service
i am having one front door washing machine model serenasx serial no 52701. i have put amc on 23. 12. 2015 for two years. now the machine is not running and we are finding it very difficult to wash clothes. kindly send your mechanic immediately to set right it. amc serial no 221516 042464my phone no 94446 55497.

Reply
Customer care female
Ms. IFB Says May 31, 2016

Dear are. Subramanian,

Hope your issue is been resolved. In case you require any further assistance you can contact us on :
Bsnl and mtnl subscriber : 1860 425 5678
Other subscriber : 1800 3000 5678

Email id : customerservice@ifbglobal. Com

We assure you our best service

Ifb team.

Reply
Customer care male
Mr. Chandrasekar CallsApr 14, 2016

Mr. Chandrasekar On Phone To IFB Washing Machine Chennai Service
Sir, this is regarding washing machine AMC. My ticket number 1102013334. I have complained on 25th March. Your people came and attended the call on 26th March and they told me that drum need to be changed. Ok i accepted. My issue is till now nobody has responded for the complaint. I called your customer service number 186042555678 four times they also telling that my complaint will bee cleared within 24 hours. But many 24 hours has crossed. I want a serious answer from your side. I cannot wait for more than 16th of April. I have given 48 hours to clear my issue. Kindly take immediate step to solve my issue.

Reply
Customer care male
Mr. Paventhan CallsMar 23, 2016

Mr. Paventhan On Phone To IFB Washing Machine Chennai Service
Demo installation not success and trying to charge additional amount for accessories. So I request you take back your product and reimburse the amount. I have not seen such a worst support like this. This will be my final mail here after i am going to approach the consumer court. I am getting tired of contacting you peoples.

Reply
Customer care female
Ms. IFB Says Mar 31, 2016

Dear paventhan, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you. Alternatively you can also write to us at customerservice@ifbglobal. Com along with your contact details and we will help resolve your issue. Ifb team.

Reply
Customer care male
Mr. P.s.sridharan CallsMar 16, 2016

Mr. P.s.sridharan On Phone To IFB Washing Machine Chennai Service
Respected sir
In continuation to my previous complaint (Complaint ticket No. 1101922017) dated 12. 03. 2016, I wish to inform you that Mr. Santhosh came on 15. 03. 2016 and said that he will replace the motor after seeking permission from the head office. He took the photo of motor for this purpose. It is very pathetic to express that your service engineer has dismantled my washing machine on 12. 02. 2016 promising that he will replace it with a new motor within a week. Since it is in guarantee (22-3-2013 to 22-3-2017)period. The time taken by your end to replace my motor is unacceptable one. Further, now the service personnel is giving a new reason that it the motor may be affected due to flood. He never revealed the same reason when he attended one month back. I shall feel highly thankful to you if you are kind enough to make necessary arrangements to replace the motor with the new one as the guarantee period is still in existence.

Reply
Customer care male
Mr. P.s.sridharan CallsMar 16, 2016

Mr. P.s.sridharan On Phone To IFB Washing Machine Chennai Service
Respected sir

In continuation to my previous complaint (Complaint ticket No. 1101922017) dated 12. 03. 2016, I wish to inform you that Mr. Santhosh came on 15. 03. 2016 and said that he will replace the motor after seeking permission from the head office. He took the photo of motor for this purpose. Now the service personnel is giving a new reason that it the motor may be affected due to flood. He never revealed the same reason when he attended one month back. I shall feel highly thankful to you if you are kind enough to make necessary arrangements to replace the motor with the new one as the guarantee period is still in existence. Please see that no further delay is caused by your service personnel as he does not seem to be an expert in identifying and rectifying the problem on time.

Reply
Customer care male
Mr. P.s.sridharan CallsMar 10, 2016

Mr. P.s.sridharan On Phone To IFB Washing Machine Chennai Service
Respected Sir

I would like to inform you that your service person came attended the service and he found the fault, informed about replacement of motor with guarantee, at present spares are not available and thereafter he did not turned back. We are waiting for more than two weeks. We are finding difficult every day without washing machine. Please take necessary steps to repair the washing machine. Name : P. S. Sridharan
Ph. No: 9840881466
FRONT LOADED WASHING MACHINE
MODEL :SBNST
Serial No. 57453
Date of Purchase 23-3-2013
Warrantee period : 23-3-2013 to 22-3-2017.

Reply
Customer care female
Ms. ifb Says Mar 19, 2016

Dear p. S. Sridharan,

Hope your issue has been resolved. In case you require further assistance, you can contact us on:
Bsnl & mtnl subscribers: 1860 425 5678
Other subscribers: 1800 3000 5678
Email id: customerservice@ifbglobal. Com

We assure you our best services.

Ifb team.

Reply
Customer care male
Mr. P.s.sridharan CallsMar 10, 2016

Mr. P.s.sridharan On Phone To IFB Washing Machine Chennai Service
Respected Sir

I would like to inform you that your service person came attended the service and he found the fault, informed about replacement of motor with guarantee, at present spares are not available and thereafter he did not turned back. We are waiting for more than two weeks. We are finding difficult every day without washing machine. Please take necessary steps to repair the washing machine. Name : P. S. Sridharan
Ph. No: 9840881466
FRONT LOADED WASHING MACHINE
MODEL :SBNST
Serial No. 57453
Date of Purchase 23-3-2013
Warranttee period : 23-3-2013 to 22-3-2017

Thank you.

Reply
Customer care male
Mr. P.s.sridharan CallsMar 10, 2016

Mr. P.s.sridharan On Phone To IFB Washing Machine Chennai Service
Respected sir

I would like to bring to your kind notice that your service personnel attended my compliant in the month of February 2016 and found that the washing machine can be put in to use only after replacement of motor. It is very distressing to note that he has not turned back for more than two weeks. I kindly request to take necessary efforts to rectify my washing machine immediately without any further delay. Expecting better service from your end. Name : P. S. Sridharan
Ph. No:9840881466
FRONT LOAD WASHING MACHINE - repair
Model No SBNST
Serial No: 57453
Date of Purchase 23-3-2013
Warrant period 23-3-2013 to 22-3-2017.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 255052
Mr. Samuel Jebaraj A CallsFeb 18, 2016

Mr. Samuel Jebaraj A On Phone To IFB Washing Machine Chennai Service
My complaint tkt number 110452518. Initial complaint registered on 12/jan/2016 for washing machine. AFTER one week called back customer care for details they reply nobody at home (complete lie of course), agreed to send the service rep. By 24-48 hrs. AFTER two WEEK by 26 January called up on customer rep for service rep number and called him for service. He came by 29 January checked cables been damaged by pests and it should be replaced completely. Agreed to service rep demand replaced by tuesday (1/2/2016) as cables out of stock. By 2/2/2016 I called back service rep. About details he revert back to call customer care rep again. Called customer care rep again giving him all the details. He promised to complete service within 24-72 hrs. After ten days by 12/2/2016 we called back customer care rep for details again he promised to complete service within 24-72 hrs as cables out of stock. Again a week has passed by and no details on issues concern. Please revert back to me.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 254613
Mr. Arun Prakash CallsFeb 15, 2016

Mr. Arun Prakash On Phone To IFB Washing Machine Chennai Service
My Mobile Number 9841297723. I have purchased Washing Machine and Chimney in June 2015. I have registered for service on 27. 01. 2016. Your people told service person may contact in 24hrs to 48hrs. Till today no reponse. Still how may 24hrs or 48 hrs to wait. I have called many times on customer care, they are simply asking "tell your ticket number". No other response. While purchasing IFB giving lot of commitments to sell the product and to make us fools. It is very worst scenario and I will never and ever recommend IFB product for any of the people.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 247309
Ms. Sowmya CallsDec 08, 2015

Ms. Sowmya On Phone To IFB Washing Machine Chennai Service
This is Sowmya, My IFB front load washing machine door cant able to close, already raised complain before two days for this, but no response and waist customer numbers nothing is connected, MY cust ID is 3845925 and complaint number -1101154048 , Kindly respond after seeing this We are struggling more, kindly take action ASPS. If possible kindly contact my number 9444481203.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 246028
Mr. S.venkateswara Rao CallsNov 26, 2015

Mr. S.venkateswara Rao On Phone To IFB Washing Machine Chennai Service
The service persons who are coming service the machine are demanding that you have install filter although our is good, other wise the valve in the back side will be damamged and main board also will get damaged. If it is true, then why the company which is selling high end machines at rupees 30000/- not installing the same while selling. Please address this cheating by these service personnel for their personal gains.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 236614
Mr. Vinayakam CallsAug 27, 2015

Mr. Vinayakam On Phone To IFB Washing Machine Chennai Service
I am using IFB washing machine last five years. Last three month before repair expense near 10000(ten thousand). Last 15 days before 1000 repair expense. On the day to in this time not working. Your company staff told we want time four days. But up to today not working washing machine. I am do not like your IFB machine and your staff response. I am broken the washing machine bus stand on few days thank you sir by dr k. S. Vinayakam . Erode. My cell number 9842930667.

Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 229678
Mr. Arputharaj CallsJun 04, 2015

Mr. Arputharaj On Phone To IFB Washing Machine Chennai Service
Purchased IFB 6. five kg Senorita Aqua SX F/L Washing machine from Chandra Traders, Selaiyur, Chennai 73 vide bill No. 5/1219/15-16 dated 1. 6. 2015, NOT GOT THE PERSON FOR DEMO EVEN AFTER FOUR DAYS. THIS IS BAD STATE OF AFFAIRS WITH THE GREAT IFB. VERY POOR CUSTOMER SUPPORT. WE MADE A MISTAKE BY Switching from LG to IFB. I am sending back the machine to the shop. The IFB losts its image. Very lethargic attitude of the seller and the producer. Bad company with out any concern for the Customers.

IFB Washing Machine Chennai Phone Number Customer Care Service
Reply
IFB Washing Machine Chennai Customer Service Care Phone Number 226081
Mr. S. Arulmozhi CallsApr 19, 2015

Mr. S. Arulmozhi On Phone To IFB Washing Machine Chennai Service
My customer ID is 865320. My ticket number is 1100262006. Customer Name: S. Arulmozhi . Sanorita plus model. I already booked complaint through your ifb customer care number 18604255678. I already called two times. The Ifb person came and did the repair work. But again and again problem arising. The machine takes water, but the drum is not running. Please sent me a person to solve the problem correctly. Thanks, With Warm Regard, S. Arulmozhi No. 183, Avvai Shanmugam Salai, Gopalapuram, Chennai - 600 086. Cell No. 9791017700/9444680297.

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IFB Washing Machine Chennai Customer Service Care Phone Number 222699
Mr. Prince CallsMar 21, 2015

Mr. Prince On Phone To IFB Washing Machine Chennai Service
I raised a complaint number is 1100191333 for water leakage and drum noise. The service person came today and checked my washing machine. He tightened the coin filter compartment to the maximum extent. Then he could not unscrew the filter and used a ring which broke the filter. Again he tightened the fiter so that nobody can unscrew it. He asked me to pay for a new filter and spoke in a rude manner. He looked like a rogue and he do not have basic knowledge of service. IFB service is very worst and eccentric. They not all do any service in warranty period. IFB is such a asshole.

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Customer care female
Ms. rajalakshmi venkates CallsFeb 24, 2015

Ms. rajalakshmi venkates On Phone To IFB Washing Machine Chennai Service
My complaint number is 1100104804 date 18/02/2015 with the customer care centre.The complaint was that the machine was not sucking soap and water not draining.The service people came and attend the complaint and replace the pump which was replaced in October 2014.The machine lock was perfectly fine and I had no complaint against it.But the service engineer roughly mishandled the lock and broke it in front of me and smartly wanted to replace it and charge it but i objected to it.Now the machine is running without the lock.Now you tell me who is responsible for these technical irresponsibility and carelessness.I want you to look into this matter and justify the engineers negligence.

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Customer care female
Ms. Alphin MS CallsJan 19, 2015

Ms. Alphin MS On Phone To IFB Washing Machine Chennai Service
Dear sir, I am using IFB Senator washing Machine for the past four years. From 7 October 2014, I have got problems in my washing machine. I have done complaint many times. The complaints number are 1100010136, 12045727, 12045727, 11997592, 11947419, 11923106, 118222243, 11808174. But each time the serviceman comes, they are unable to solve the problem. They have changed the small circuit board once, but still the problem is persisting. Today a service man came and demanded Rs 3700 for repairing since the warranty period is over. But I have been asking to clear the problem since October 2014. But now they have found the mistake and charging huge amount for repair. This is unsatisfactory as the serviceman was dragging till my warranty expires. Please take necessary action. Mobile numbers of service persons came are 8939971144, 9043013008, 9043013015, 904013017, 9043013019. I did not expect this from a famous company like IFB.

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Customer care user complaints