Goibibo India Customer Care Phone Number

Phone Number of Goibibo India is 09213025552 .
Goibibo Customer Care India is the customer care service provided by Gibibo in India, which is a private B2C travel broker, providing online services. It was founded in the year 2009. The headquarters of Goibibo is situated at Gurgaon, Haryana, India. The founder of the company is Ashish Kashyap. The website of the company is available in English language only. There are three different locations at which the operational units of Goibibo are established such as Gurgaon, Bangalore and Mumbai. The parent company of Goibibo is the ibiboGroup, which was founded in the year 2007.
Goibibo India All General Inquiries
Phone: 1-860-2-585858
Alternative: 1800-208-1060
Abroad: +91-9213025552

Contact Number of Goibibo India for Additional Support / Services
Phone: 09213025552, 18602585858

Products of Goibibo


Some of the main products contained in the portfolio of Goibibo are hotels and holidays, bus booking, domestic flights and international flights.

Description


The company is regarded as one of the major online booking service provider companies of India. The initial operations of the company were focused only on the Domestic air section. The company launched the bus ticketing service in November 2011. The company introduced the International air ticket and Hotel booking facility in April 2012. Later it was in March 2013 that the company introduced its mobile app for android and the app was made available for iOS in the month of June, same year. The business of the company was expanded in the year 2013 when ibiboGroup purchased the redBus.in. A new product of the company named GoCash wallet was introduced by the company in January 2014.

Official website of Goibibo:


www.goibibo.com. For any other detail or query related information about Goibibo, the customers can log on to this official online website of the company. The company also provides online ticket booking, hotel booking and payment facility with the help of the official website.

Customer care number of Goibibo:


The customer care service of the company is toll-free and is available 24/7 for the customers. The number for booking flight and bus tickets is 1860-258-5858 and the number for hotel booking is 1800-2080-1060.

Headquarters Address


The headquarters of Goibibo is situated in Gurgaon and the mailing address of the company is ibibo Group Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32. Gurgaon Haryana 1220022 India.

Goibibo is a travel booking websit which allows people to book Domestic and International Flight Tickets, Hotels, Holiday Packages and Bus Tickets online. Goibibo have complete travel solutions which includes hotel reservations, car hire, holidays, bus tickets, reviews and many more. It was launched in September 2009. Goibibo.com is one of the leading online travel sites in India. The customer care number of Goibibo India can be contacted from Ernakulam, Chandigarh, West Bengal, Pune, Ludhiana, Shillong, Cochin, Mysore, Surat, Chennai, Kerala, Jammu, Salem, Baroda, Delhi, Thane, Maharashtra, Amritsar, Karnataka, South Delhi, Sangli, Jalandhar, Coimbatore, Varanasi, Rajasthan, Nagpur, New Delhi, Gorakhpur, West Delhi, Jaipur, Bhubaneswar, Faridabad, Ahmedabad, Orissa, Trivandrum, Punjab, Navi Mumbai, Dehradun, East Delhi, Allahabad, Vadodara, Gujarat, Aurangabad, Gwalior, Bangalore, Ranchi, Nasik, Gurgaon, Uttarakhand, Madhya Pradesh, Himachal Pradesh, North Delhi, Jharkhand, Uttar Pradesh, Lucknow, Udaipur, Indore, Hyderabad, Noida, Assam, Kanpur, Erode, Patiala, Jamshedpur, Ghaziabad, Madurai, Raipur, Kolkata, Visakhapatnam, Mangalore, Mumbai, Agra, Chhattisgarh, Patna, Goregaon, Rajkot, Trichy, Pondicherry, Vijayawada, Tamil Nadu, Goa, Andhra Pradesh, Bihar, Meerut, Bhopal, Vellore India, etc.

Careers at Goibibo India:


Goibibo India welcomes candidates who have a motive to learn and growth. Goibibo India offers a number of job vacancies for the aspirants who wish to join this organization and earn a safe and growth-oriented career. Few of the periodically job vacancies posted by Goibibo India are as:
  • Product Management
  • Product Manager-CRM
  • Executive CRM (GoCash)
  • Business Development Manager
  • Team Lead/Process Trainer
  • Technical Lead - IT Support
  • Sr. Executive/executive - Finance
  • Devops Engineer
  • CRM : Executives: Travel/Bus
  • Market Coordinator
  • Backend Developer and much more

Individuals who aspire to join Goibibo India and want to know more about the job vacancies at Goibibo India can avail all sorts of information at the website enlisted below:
http://www.ibibo.com/careers/search/
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Goibibo India Address


The address of Goibibo India is Vatika Towers, Ground Floor, Block A, DLF Golf Course Road, Sector 54, Gurgaon, India.

Goibibo India Email Address


The email address of Goibibo India is travel@ibibogroup.com.

Goibibo India Website


The Website of Goibibo India is www.goibibo.ibibo.com.

Goibibo India Customer Support Service Phone Number


The customer support phone number of Goibibo India is 09213025552 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of Goibibo India Service Center and Goibibo India customer care number is given below. The helpline of Goibibo India customer care number may or may not be toll free.

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Goibibo India Phone Number Customer Service

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Goibibo India Source of Knowledge


www.ibibo.com/careers/search/
www.goibibo.ibibo.com

Your Complaint, Suggestion, Complication, Review To Goibibo India

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Goibibo India Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Karthickbaskaran CallsJun 11, 2016

Mr. Karthickbaskaran On Phone To Goibibo India Service
I am karthick from Chennai. 9840948890, 9092924229. I am booked AGARALA RESTURANT on 9th June. Ibut the hotel management not allow them to check in. They ask some marriage proof. We had only voters id. But they do not allow. Please refund my money 670rs.

Reply
Customer care male
Mr. Karthickbaskaran CallsJun 11, 2016

Mr. Karthickbaskaran On Phone To Goibibo India Service
We booked Agarala resturant, but we doesn't checkin. The hotel management ask some marriage proof. But, we doesn't have that time, but we have voters id. They won't allow. Please refunt my 670rs.

Reply
Customer care male
Mr. Khushi Ram Swami CallsJan 20, 2016

Mr. Khushi Ram Swami On Phone To Goibibo India Service
I have booked a air India flight through Goibibo for travel 02 February 16. Now I want to cancel this ticket to get refund amount. Currently, I am in KSA and unable to connect with Goibibo customer care by phone. So, please arrange to cancel my ticket and be connect with me by mail. Please find attached ticket. Your help will be highly appreciate. Thanks and Regards
Khushi Ram Swami (pawan swami)

Contact number +966 538534721(KSA).

Reply
Goibibo India Customer Service Care Phone Number 239262
Mr. M.devarajan CallsSep 23, 2015

Mr. M.devarajan On Phone To Goibibo India Service
Name: M. DevarajanMobile: 9840945999i initiated booking for M. Lalitha on 14/9/2015 from Chennai to salem through IDBI bank pay, but two times payment failed. IDBI bank says it is credited to you. IDBI BANK payment reference numbers are ipay/eshp/payu/71712740www. Goibibo.com and ipay/eshp/payu/71742648www. Goibibo.com. Pl arrange refund immediately and advise. No reply from yr team on this issue. Devarajan.

Reply
Goibibo India Customer Service Care Phone Number 239253
Mr. M.devarajan CallsSep 23, 2015

Mr. M.devarajan On Phone To Goibibo India Service
Name: M. DevarajanMobile: 9840945999i initiated booking for M. Lalitha on 14/9/2015 from Chennai to salem through IDBI bank pay, but two times payment failed. IDBI bank says it is credited to you. I also got mails from you saying transaction failed, but amount credited to you. IDBI BANK paymnet reference numbers are ipay/eshp/payu/71712740www. Goibibo.com and ipay/eshp/payu/71742648www. Goibibo.com. Pl arrange refund immediately and advise. Not able to contact any one and no one responded as of now. Devarajan.

Reply
Goibibo India Customer Service Care Phone Number 232319
Ms. Papeya Bose CallsJul 14, 2015

Ms. Papeya Bose On Phone To Goibibo India Service
I have booked on 8. 7. 15 for Jet Airways vide flight number 9W-2385 from Goa to Kolkata via Mumbai. The timing is 16:40 to 21:50. Payment is done by bet banking Rs. 10072/- on 8. 7. 15. But till date I have not received the E-Ticket. Please help me urgently.

Reply
Goibibo India Customer Service Care Phone Number 226990
Mr. Nagireddy CallsApr 30, 2015

Mr. Nagireddy On Phone To Goibibo India Service
I have booked a ticket from Hyderabad to Chennai on 31-03-2015 through my ICICI BANK Debit card. Booking Id: RBNMKN922PNR No: DJY14871-NDJ20. Travels Name: Dhanunjaya travelsJourney Date and time: 31-03-15, 19:45Seat No: 12Fare: 800/-Dhanunjaya travels has cancelled my ticket due to some technical reasons. Money has not been refunded yet, but the status shows Travelled. So please kindly solve the issue as soon as possible. Contact number is 9642177930email: edaNagireddy 1992@gmail.comthanking youNagireddy Eda.

Reply
Goibibo India Customer Service Care Phone Number 224656
Mr. Mahesh Reddy J CallsApr 05, 2015

Mr. Mahesh Reddy J On Phone To Goibibo India Service
This is Mahesh Reddy, i booked ticket last month 9th, but it was not booked and money has detected. Till now didn't refunded. When the money will come to account.

Reply
Customer care male
Mr. Sudhir CallsMar 10, 2015

Mr. Sudhir On Phone To Goibibo India Service
Hi, I aised a complaint regarding my refund status for booking ID's :NSGA1S2WL and NSGOEFCFE- and request number is214752. There is no response and no refund from three weeks. Please let me know about my refund status.

Reply
Customer care male
Mr. Ashok Gabhane CallsMar 02, 2015

Mr. Ashok Gabhane On Phone To Goibibo India Service
I am not getting any response on customer care. I am not getting refund the cancellation of PNR - J6CCQ ID : AMD7JH388. Let me know the status. My mobile number - 09850387460/09764272783.

Reply
Customer care male
Mr. Hotel Giriraj Inn Varanasi CallsMar 02, 2015

Mr. Hotel Giriraj Inn Varanasi On Phone To Goibibo India Service
I cannot find payment 27-2-2015 check in Hotel Giriraj Inn Varanasi. Guest name prasant Singh. Booking. Voucher code number 0000902280. But amount has not cam in my hotel acount. Please send case in my account and call me. Mithilesh Kumar dubey. Mobile number is 9335868737, 9044682537. Mithilesh.

Reply
Customer care male
Mr. Hrishikesh CallsMar 02, 2015

Mr. Hrishikesh On Phone To Goibibo India Service
I want to reschedule my bus booking and for that I contacted customer care on number mentioned on site,, but there is no option to speak with customer care person. Also trying to send query since two days from 24*7 Express care page, but nothing is happening as there is problem with goibibo site. Not able to reach CC by anyway. Very disappointed by goibibo and will not do any booking in future through this site.

Reply
Customer care male
Mr. Viksit Sachdeva CallsFeb 26, 2015

Mr. Viksit Sachdeva On Phone To Goibibo India Service
I have been trying to reach your customer care executive from five days, but there is not a single Fucking option in the customer care helpline to reach anyone. WORST experience. I have not rexd my redund for my booking ID TG82H0QPY. If anyone is there to help. I can be reached on 7381047300 and 9906091118.

Reply
Customer care female
Ms. Lakshmi CallsFeb 24, 2015

Ms. Lakshmi On Phone To Goibibo India Service
My booking Id is GOBUS956641422072900, I have booked ticket on 24-1-2015, the refund amount was not received still now today dated 24-215, I asked the bank by your given bank reference number, but they have told that the reference number given by you is not locating any transaction from you. Now how many times I should mail u, I will file a case in court of making me problem making customer s fool giving fake reference numbers and troubling us.

Reply
Customer care male
Mr. Sathees CallsFeb 23, 2015

Mr. Sathees On Phone To Goibibo India Service
I have booked the ticket from Chennai to Tiruchendur. My PNR is RBNASHTSE. My operator changed my bus and also my destination. So we had argument with my operator and cancelled my tickets. I tried to contact or post my query in express care, but I am not able to do it because of your server. They changed my destination from Tiruchendur to Tuticorin and also asked us to take local bus from Tuticorin to Tiruchendur. This is ridiculous. I am fed up with this. As a result we didn't travel and stayed at Chennai. Please let me know the procedure to get my refund. Kindly help us in the issue. I do not know what to do. Thanks Sathees.

Reply
Customer care male
Mr. dhananjay Says Feb 24, 2015

Dear sir, Greetings from goibibo!! We apologize, we are checking this matter and we request you to wait till Sunday eod and we will inform you accordingly. We appreciate your understanding with regards to this matter. Kind regards, Dhananjay Goibibo. Com.

Reply
Customer care male
Mr. Deepak Jain CallsFeb 21, 2015

Mr. Deepak Jain On Phone To Goibibo India Service
From tomorrow we are trying to contact for hotel rates which is showing contact 24/7, but not able to contact at any number my number 09901433267.

Reply
Customer care male
Mr. Goibibo Team Says Feb 24, 2015

Dear deepak, please share your itinerary, we will assist you accordingly. Kind regards.

Reply
Goibibo India Customer Service Care Phone Number 218010
Ms. Shweta CallsFeb 17, 2015

Ms. Shweta On Phone To Goibibo India Service
Ticket not booked, payment deducted. Can you please help me with the details of the Bus. I am to board the bus tomorrow.

Reply
Customer care male
Mr. Raj Kumar CallsFeb 17, 2015

Mr. Raj Kumar On Phone To Goibibo India Service
Please provide a VALID CUSTOMER SUPPROT NUMBER. Neither of the numbers 09213025552 / 1-860-2-585858 are helping us to reach customer executive persons. I booked a ticket for 17th of January 2015 and the bus was delayed/cancelled, I am not getting any status on my refund. Booking ID: GOBUS9e2d71421233587Journey DATE: 17/01/15.

Reply
Customer care male
Mr. Rajkumar CallsFeb 17, 2015

Mr. Rajkumar On Phone To Goibibo India Service
I booked ticket from Bangalore to Hyderabad for Jan 17th and the travel agents called me 3hours before the departure time(11:00 PM) and informed that bus is running 3-4hours late (Expected to arrive by 2:00 in the midnight). So I asked them to cancel my ticket and they agreed for FULL REFUND. Now when I call them they asked me to contact Goibibo as I book ticket through your website. I called 09213025552 multiple times till last week, and every time I am getting a different answer, like, "refund is initiated" or "we are checking with Aeon Connect", and finally they said "we do not see any booking on your name". Now I am unable to reach any customer executive using 09213025552 or 1-860-2-585858. Booking ID: GOBUS9e2d71421233587Journey DATE: 17/01/15PLEASE Provide a valid customer support number.

Reply
Customer care male
Mr. Sunil CallsFeb 12, 2015

Mr. Sunil On Phone To Goibibo India Service
This is one bastard gobibo, first block this sites India, they are cheating customers. I booked tickets for round trip, they taken money, but gave only for pickup and i lost 1500 rupees nearly.

Reply
Customer care male
Mr. Goibibo Says Feb 13, 2015

Hi Sunil, Apologize for this inconvenience, please share your booking id, we will check and advise you accordingly. Kind regards Goibibo team.

Reply
Customer care male
Mr. Sasidharan CallsFeb 12, 2015

Mr. Sasidharan On Phone To Goibibo India Service
Goibibo is cheating. I have booked a ticket from Hyderabad to coimbatore, goibibo asked to pay me 4000rp from gocash and 600rp from debit card, so i gave my debit card details but goibibo sucked 4100rp from my bank account. All i want is to put my money back in my account, otherwise i'll file a complaint against goibibo in consumer court.

Reply
Customer care female
Ms. Girish Govind CallsFeb 12, 2015

Ms. Girish Govind On Phone To Goibibo India Service
Sir I used your website to book my tickets last year. The booking reference was TUATRL3X8. The return journey to India was 16/12/15. This was cancelled in the first week of December. But till date the refund was not credited to my account which I used to book the tickets. Hope to get service better than this as a customer.

Reply
Customer care male
Mr. Goibibo Says Feb 13, 2015

Dear Girish, please note that this refund is already under process, it may take some more time to reflect in your account.

Reply
Customer care female
Ms. Chandralekha CallsJan 21, 2015

Ms. Chandralekha On Phone To Goibibo India Service
Today, i have registered with GoIbibo Mobile app, but not received 1000 cash back. Please look into this as soon as possible. I need to book ticket today.

Reply
Customer care female
Ms. Jaya Pandey CallsJan 08, 2015

Ms. Jaya Pandey On Phone To Goibibo India Service
My ticket has not booked where as my money has been debited from account rupees 7150. Please find attached screen shot. Please refund my money soonest and contact me on 9871441606.Jaya Pandey9871441606.

Goibibo India Phone Number Customer Care Service
Reply
Customer care male
Mr. Goibibo Says Jan 08, 2015

Please share the registered email id//booking id used at the time of making the booking. Thanks Goibibo team.

Reply
Customer care male
Mr. Subhash Aggarwal CallsDec 24, 2014

Mr. Subhash Aggarwal On Phone To Goibibo India Service
I done a booking of Indigo flight from Delhi to Jammu and Jammu to Delhi, but your person send me the ticket of wrong date. I said to book for 16 and 17 February, but he send the tickets for 15th and 16th of February.

Reply
Customer care male
Mr. Rajeev Gupta CallsOct 18, 2014

Mr. Rajeev Gupta On Phone To Goibibo India Service
Our hotel Diplomat residency Bareilly has a tie up with goibibo.com. In recent bookings the room rent calculation is totally wrong and is not acceptable to us. Your master blaster offer is for super executive category only and the room rent in this category is RS 3000 to 3500 for single and double occupancy, taxes are extra. You are claiming the 50% discount on the rates on which we were giving this category rooms to you. The 50% discount is on rack rates, which are RS 3000 to 3500. Kindly resolve this issue immediately. So that we can honor your bookings.
With regards,
Rajeev Gupta
Mobile number is 9359100021.
Diplomat Residency
Bareilly.

Reply
Customer care male
Mr. Anil Jha CallsSep 15, 2014

Mr. Anil Jha On Phone To Goibibo India Service
Dear sir

As per your mail hotel booking voucher number 0000219664 against this booking guest stay here in my hotel, but this booking against not payment deposit in my account so please see the payment status and revert the mail.

Thank you
Emerald hotel
Ranchi.

Reply
Customer care male
Mr. Narayan Thapa CallsAug 21, 2014

Mr. Narayan Thapa On Phone To Goibibo India Service
Hello ibibo,

Please be informed that spice jet has refunded below rupees 4,463 vide PNR number v4z7pi dt 17. 08. 2014.
Kindly refer below refund details and reference number from spice jet. PNR number is v4z7pi dt 17. 08. 2014
Reference:- cr/314192/2014
Refund amount: 4,463. 00 INR
My email ID is nynthapa@gmail.com
Contact number is 9738105013
Kindly provide me refund procedures and please do the needful at the earliest.

Thanks and regards,
Narayan thapa.

Reply
Customer care male
Mr. Praveen CallsJul 25, 2014

Mr. Praveen On Phone To Goibibo India Service
I would like to change my check in and chek out which i have booked today for accord metropolitan.

Reply
Customer care male
Mr. M.kranthi Kumar CallsDec 07, 2013

Mr. M.kranthi Kumar On Phone To Goibibo India Service
Hi,

i was try to bus booking on 4th December on around 7pm.
but due to some networks failure it was not sucessfully completed, but in my account deduct the money,
so please add my money in my account my reference number is
59307533IGO5334824 TRANSFER TO 32173669294 STATE BANK OF India O, so please reply.........

Reply
Customer care male
Mr. SHANTHARAM CallsAug 26, 2013

Mr. SHANTHARAM On Phone To Goibibo India Service
I HAVE BOOKED 21ST August 2013 TWO BUS TICKETS IN VARIOUS BUSES, but ABOVE TWO SERVICES ARE CANCELLED ON THAT DAY. 1ST TICKET ID GOBUS c25d 01377070280 AND ANOTHER TICKET ID. GOBUS040451377066458. STILL NOT YET REFUND THAT AMOUNT ON MY ACCOUNT. SO KINDLY REQUEST YOU TO REFUND THAT AMOUNT AS EARLY AS POSSIBLE.KINDLY INFORM ME THROUGH THID EMAIL. shantha.shantharam2@gmail.com

Reply
Customer care user complaints