PHCN Customer Care Phone Number

Phone Number of PHCN is +234 94135668 .
PHCN stands Power Holding Company of Nigeria which is an influential electricity sector in the county of Nigeria unfolded in the concluding months of the 19th century when the initial generating power agency developed in Lagos city in the year of 1898. Since 1950, the method of electricity branch of commenced in the formation of separate electricity power laying great initiatives to cater throughout the region. A few of the dynamic undertaking were Federal Government bodies within the Public Works Dept, few by the Native Authorities as well as others by the Municipal Authorities.

Keep in touch with PHCN


For additional support or aid, kindly communicate with representatives of Power Holding Company of Nigeria through the following enlisted numbers such as:
1. Contact Number: +234 94135668
2. Customer Care number: 234 9 5231231
3. Additional Telephone Number: 094135606


PHCN Address


The address of PHCN is Address : Plot 441, No.14, Zambezi Crescent, Maitama, FCT, Abuja.

PHCN Website


The Website of PHCN is www.phcnonline.com.

PHCN Customer Support Service Phone Number


The customer support phone number of PHCN is +234 94135668 (Click phone number to call).



The postal and official address, email address and phone number (helpline) of PHCN Service Center and PHCN customer care number is given below. The helpline of PHCN customer care number may or may not be toll free.

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PHCN Source of Knowledge


en.wikipedia.org/wiki/power_holding_company_of_nigeria
www.phcnonline.com

Your Complaint, Suggestion, Complication, Review To PHCN

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PHCN Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Dare CallsSep 25, 2020

Mr. Dare On Phone To PHCN Service
I am complaining concerning the money I payed which was not deducted from our bill, here is my account details please help me verify ND send me message thru my watsapp please. 08023998882 watsapp contact. Account number is 0101189258, address no 28 OREMERIN street agbede OLOROGBO.

Reply
Customer care female
Ms. Abiodun Tijani Oke CallsMay 11, 2020

Ms. Abiodun Tijani Oke On Phone To PHCN Service
Hello,

Please we have been having low power voltage supply since yesterday evening till now and the situation remained the same unchanged. Thus, can someone help cascade to the appropriate office to proffer solution. The concerned area is location at; Ayoola Seinde Street, off Oba Elewu Road, Mafoluku Oshodi, Lagos.

Reply
Customer care male
Mr. Ayo Akinade CallsJan 24, 2020

Mr. Ayo Akinade On Phone To PHCN Service
I bought N2, 000 a recharge card online, but it could credit my orepaid meter. Meter number 0101150013940. My unit 60248852049236859565. Please treat.

Reply
Customer care male
Mr. Jonathan CallsDec 12, 2019

Mr. Jonathan On Phone To PHCN Service
From Kogi State:
In my village now the high tension is bridging and its burning very much I plead they take the light for safety.

Reply
Customer care female
Ms. Patience Oma Israel CallsAug 24, 2019

Ms. Patience Oma Israel On Phone To PHCN Service
I live at sijuola street ago palace way, okota and we haven't had power in this area since Tuesday 20th of August. We use prepaid meter here. We are soliciting for assistance.

Reply
Customer care male
Mr. Adamu Garba Ibrahim CallsAug 06, 2019

Mr. Adamu Garba Ibrahim On Phone To PHCN Service
I wish to forward my complain in respect to your office in maiduguri, bulukutu office. The office allocate some people as community this people make a deal with some of your staff more especially the operation manager to cut our power supply into our area i. E Abuja sharaton two transformer, they accused us of over load, in which we ask them check our area and they refuse, they went ahead given this community people power to cut our light, we went to the office and they said that they will not connect us ever again we ask them why they said they will never connect us. I am forwarding to to your office to look into this matter. We hope to hear from you. 09062181883.

Reply
Customer care female
Ms. Omotayo Blessing CallsAug 01, 2019

Ms. Omotayo Blessing On Phone To PHCN Service
Hello, my name is Omotayo Blessing chatting from Anambra State, I recharged 4k last night with my access Bank used code, I was debited, but i was not sent my token number. Please I needed a clearification on that. Thanks.

Reply
PHCN Customer Service Care Phone Number 329613
Mr. Kazeem Memudu CallsJul 19, 2019

Mr. Kazeem Memudu On Phone To PHCN Service
Gud afternoon sir, I recharge my prepaid mater 2k, and I was debited and wen I got home and inset the card it read 0000000 there was no unit. Wen I went to okota I was refer to ikeja.

PHCN Phone Number Customer Care Service
Reply
Customer care male
Mr. Lateef Adedupe Teriba CallsJan 22, 2019

Mr. Lateef Adedupe Teriba On Phone To PHCN Service
PLz am writing to follow up my request for a prepaid metre for my flat in Millinium estate gbagada Lagos block7 flat5 just want to know the progress of my request metre number 053235096801 and when am going to get a prepaid metre l order for someone leave their and you have his number so who to call wunt be an issue am the rightful owner and am currently leaving in Uk.

Reply
Customer care female
Ms. Shike CallsJul 03, 2017

Ms. Shike On Phone To PHCN Service
Good morning Odo nla in Ikorodu area, For the past one month now we do not have light while odogunyan, odokekere and other area that are closed to use have light 24hrs 2days to bring bill the light will be on and after sharing the bill the light will be off again. Now that BADOO is operating in Ikorodu area I think light should be giving to us its our right and we are paying for consumption. We make a paeceful protest on Saturday by holding a green leaves and stand in the front of the gate they claimed we destroyed there office. There is GOD. All we want to say is NO LIGHT NO BILL.

Reply
Customer care female
Ms. Maryann Juwah CallsJun 15, 2017

I live in agoiwoye Ogun state, for d past 2weeks our prepaid meter hasn't had light in it, whereas my neighbors experienced d same problem and it was solved, mine till now hasn't had light in it. All my neighbors have light except me because my prepaid meter hasn't had light for over 2weeks. Please contact the PHCN branch incharge of agoiwoye, Ogun state to look into it.

Reply
Customer care male
Mr. Nnaegbuna Ekene CallsJun 13, 2017

Mr. Nnaegbuna Ekene On Phone To PHCN Service
We have no light for almost a week now. I live @gordon plaza hotel makurdi, benue state will need your help in rectifying it.

Reply
Customer care male
Mr. Charles CallsJun 08, 2017

Mr. Charles On Phone To PHCN Service
Why do we pay 7, 500 for the new meter installation?.

Reply
Customer care male
Mr. Adeoye O. Segun CallsMay 29, 2017

Mr. Adeoye O. Segun On Phone To PHCN Service
Sir/ma, for over tow months now in Awoyaya ibeju lekki light was not regular and they keep on bring crazy bill and been today democracy day no light.

Reply
Customer care male
Mr. Olusemo Afeez CallsMay 27, 2017

Mr. Olusemo Afeez On Phone To PHCN Service
Morning sir/ma, we have not been having light for 3days now, but other streets actually have. We sent series of complain, but no response to all yet. We do not know what might be the problem. Please come to our rescue. Regards )from Abati close, Akowonjo village - egbada).

Reply
Customer care female
Ms. Evelyn CallsFeb 20, 2018

Ms. Evelyn On Phone To PHCN Service
Hello sir/ma. I'm Evelyn in a compound of nine tenants, with just two prepaid metres shared into (four tenants to one meter and five tenants to the other meter). I belong to the four tenants group. There is an outstanding bill in the compound which is on just one meter, "my group" it affects us so bad that we load like twice in a week or every two days at times. The other group of five tenants loads lesser than what we load and use it for a month. This is so unfair and frustrating at times we sleep without light while there is light. Please in God's name, come to our rescue, we do not know what to do anymore. Obviously Our debt is on one meter and four of us are paying it considering the four of us are new tenants who has fallen victim. The other tenants do not care what's going on. And l also suspect their connection to be illegal, but l do not know who to report to. Please come to my rescue sir/ma. L live at sokale, dutse under bwari area Council. God bless you so much.

Reply
Customer care male
Mr. Dr David Ositelu CallsOct 18, 2017

Mr. Dr David Ositelu On Phone To PHCN Service
Sir, I understand that one can sell recharge credits to electronic prepaid meters using either Smartcard or electronic pin options. I use my Baxibox to sell electronic pins for prepaid meters, but how can I sell credits for clients with smartcards? Thanks. Agent Htms11 (005224).

Reply
Customer care male
Mr. Abolusodun Olayinka CallsOct 17, 2017

Mr. Abolusodun Olayinka On Phone To PHCN Service
The power supply in Lawyer Atanda street in Iwo is very poor due to the transformer incessant fault. The light consumed in this environment is more than the capacity of this feeble transformer. As a result of this, we hardly use light in two hours in every forty eight hours. This has made the economic tendency of this area to be state of disarray. Kindly assist to look into this. Thank you sir.

Reply
Customer care male
Mr. David Ativie CallsMay 08, 2017

Good morning PHCN customer care center. My name is David Ativie and my phone number is 08024708308. My complain is about our community in Ikola Ilumo, Ipaja Lagos (ALIMOSHO LOCAL GOVERNMENT). We were asked to buy Poles and wire for re-connecting our light to another street, which i think this is absolutely wrong. As a consumer we are not suppose to buy poles or wire for PHCN or anyone. You guys are suppose to provide all the necessary things and all i do is pay up my monthly bills. Please we would like you to look into this matter as urgent as we have not had light for the past two months now. Thanks and hope my message has been passed across to my best knowledge.

Reply
Customer care male
Mr. Akintola Enock A CallsMay 08, 2017

This is two weeks now that i have been trying to buy card from PHCN Trikania, Kaduna State till now i can buy any. I complained to the manager of the branch which he directed me to the marketing manager which they asked me to pay 2000 thousand naira before they can fixed me. Is it part of the fixed charges to the communities. Right now this guys are connecting 2000 thousand naira round the entire communities in trikania kaduna right for fixing you direct which is not going to the account of PHCN. The issues of not be able to buy card to load will end when? I will wait for your urgent response. Thanks.

Reply
Customer care female
Ms. Quddies CallsMay 04, 2017

Ms. Quddies On Phone To PHCN Service
I have been trying to get your ogudu office connect my new house to the pole. I understand that it is free to connect, but your men are asking for 20, 000 which i amnot ready to give. Because of this my tenant could not move into the house, I think this is unfair. YET I AM NOT ALLOWED TO DO THE CONNECTION MYSELF.

Reply
Customer care male
Mr. Babatunde Sadiku CallsMay 01, 2017

It is observed that a PHCN staff is playing atrocities around our neighborhood by insisting that our house in number six Oluwole street Lagasa, Eputu in Ibeju Lekki should go for estimated why we are already in prepaid meter of three face. He has brought down our light since one month ago. He is feeling godlike for all our efforts to connect the power proved abortive. Kindly come to our aid.

Reply
Customer care male
Mr. Jide Babatunde CallsOct 03, 2017

Mr. Jide Babatunde On Phone To PHCN Service
Federal 2ND gate ijanikin has been cut off from the national grid since 18th of September till date. Youths prevented them from a disconnection. Because of paltry light we get and very high estimated bills we receive. They asked us for an apology before we are reconnected. I think that that is ludicrous when we are the customers that are being extorted on a regular basis.

Reply
Customer care female
Ms. Olubukunola Oshikoya CallsFeb 15, 2018

Ms. Olubukunola Oshikoya On Phone To PHCN Service
My telephone is 07068009163 please sir I will await your response.

Reply
Customer care female
Ms. Olubukunola Oshikoya CallsFeb 15, 2018

Every month in my house PHCN always over charge us. We are living in bungalow of six rooms, which only two rooms people are living the third room the woman is the landlady, but she stay in Minna in Niger State she comes to Lagos once in while. And the bill now given to us every month is too much the least on the bill start from N15, 000, this month bill read N28, 000
Please help us find solution to this problem is getting to much. I believe we are your customer and sayings says customer is always right
please I will be grateful is you consider our plight
our house is at No ten Montgomery Road, Yaba
Thank you sir.

Reply
Customer care female
Ms. Jawi ladan CallsApr 30, 2017

Ms. Jawi ladan On Phone To PHCN Service
I am glad to inform you that one of your staff who was shouldered with the responsibility as meter reader in my ward named: Lawan Musa Gashua yobe state, whose name is Jafaru cannot read the monthly slip name of a house bearers need to be given another duty to avoid mishandling of our slip to another house.There are many educated peoples there who can perform better and are marketably good. Thanks yours good customer.

Reply
Customer care male
Mr. Udo Martins CallsApr 28, 2017

Don't post my name. I'm Udo Martins I live in uyo, nung ukpong lane off Atiku way, opposite my compound is an illegal connection that take place every evening from 7pm to 8am, the address of the Compound I'm talking about is 14 nung ukpong lane, it's a red painted building. They have vow never to pay bill and the PHCN personnels are aware of it, but rather they prefer not taking any action. Please if you think I'm lying do visit or send any secret agent to just have a walk over the street. I mean not like when being on duty, I mean a walk over whereby nobody will suspect. Thanks.

Reply
Customer care female
Ms. gbemmy CallsSep 29, 2017

Hello. Please for a year now, weve been paying money at our area for one cable at community road, ijegun, ikotun, lagos state. PHCN brought one chairman to that area, and since then, they have been telling us that a cable was stolen. Now, we have paid for this cable four times in this year, which is not proper. We wonder if it is been stolen by theives, or the phcn staffs including the chairman are using this to get money, because things like this have not been happening, bt since when they brought him, it is been frm one cable to the other. Please we will like you to see to this.

Reply
Customer care male
Mr. Joseph CallsSep 27, 2017

Mr. Joseph On Phone To PHCN Service
Our transformer blew on Sunday leaving some part to have light and the other part in darkness I want the team to come and fix this.

Reply
Customer care male
Mr. David Nwedu CallsJan 30, 2018

Mr. David Nwedu On Phone To PHCN Service
How can someone be paying bills each time and you would not make use of the light You come each week to fix a line that spoils the next day every week, and next month am expected to pay light bill?.

Reply
Customer care male
Mr. Ikeh Franklin Francis CallsSep 18, 2017

Mr. Ikeh Franklin Francis On Phone To PHCN Service
I have a complain on how the power holding company is handling my bill, we are seven in the building am staying, last year the bill use to be maximum of 17, 000 every month which we use to pay up all the bills in time, but since this year the now bill us nothing less than 45, 000 every month, i have complained to the branches in Apo Abuja FCT, but nothing has been done about my complain and the bill keep coming, i really do not know what to do hope to hear from you
Thanks
Galadimawa village FCT Abuja.

Reply
Customer care male
Mr. Adesina-samson CallsNov 19, 2018

Good afternoon, i misplaced my prepaid card and went to a PHCN office at obanikorolagos I bought a new card and I was told a team would come and gather information from my prepaid meter, for the past 2weeks I didn't see any nepa official I called and called was told they are coming, funny enough my street was not far from their office, please help out, am staying at 3, Apatastreet adjacent Adiddesupermarket somolulagos.

Reply
Customer care female
Ms. Adebisi Temitope CallsNov 09, 2018

Ms. Adebisi Temitope On Phone To PHCN Service
I am Adebisi Temitope a holder of Sunday Adebisi bill with account number 0100428387. I have been issued a prepaid meter and i have gone for activation on Wednesday 7th Nov 2018, but i have not receive any message that it has been activated. Secondly, we requested for six prepaid meters, we have four bills, one pumping machine and request for meter in for a shop, but we receive just one prepaid meter.

Reply
Customer care male
Mr. Bennett Ezeala CallsSep 01, 2017

Mr. Bennett Ezeala On Phone To PHCN Service
02/09/2017 07:06am

LOCATION: MTN Mast Road Junction, Pipeline Rumuokwurusi (Obio-Apor) Port Harcourt, Rivers State. The Transformer in this very Spot (Location) caught fire four (4) weeks ago, your staffs came the next day confirmed that the Feeder Pillar has gone bad, then they left. We have been in darkness since this four (4) weeks. No form attention has been given for its repairs. Kindly facilitate for the repairs. Thanks.

Reply
Customer care male
Mr. James Eteng CallsAug 16, 2017

Mr. James Eteng On Phone To PHCN Service
We need light and we are paying heavily, but no light. A transformer has been given to, but our community can not meetup with the amount money requested to install for two years the transformer is lying down they please power holdings help us in Angwa sunday Rafisenyi suleja Niger state.

Reply
Customer care male
Mr. James Eteng CallsAug 16, 2017

Mr. James Eteng On Phone To PHCN Service
My name is James Eteng am here to complain about a transformer that has been keep for more than two years without installation just because our community were not able to the amount of money they ask for the area engineer is Engr Felix in charged of Angwa sunday suleja Rafisenyi Niger state.

Reply
Customer care female
Ms. Rita Benjamin CallsAug 14, 2018

Dear PHCN,

I live in Buhari Zuma2 i am not happy about the way your staffs treats me despite i pay my bills. Most times am not at home beacuse of the nature of my job. Yesterday been 13/8/2018 your staffs disconnected my light not minding to check my bill pasted on the wall. My little girls were showing them the bill, but they turn deaf ears. I am very annoyed with this act. I have lived in Kubwa, but never experience such. From my research i learnt they go about collecting bribes from people that have not even paid. Despite the unnecesary charge i get even when not at home i still pay my bills. Also note that i have applied for Prepaid Meter, but have not been given. Kindly look into these babaric and corrupt practices. I await your feedback.

Reply
Customer care male
Mr. Temitope CallsSep 26, 2018

Mr. Temitope On Phone To PHCN Service
Hello, Please we are having a problem with our light at Bello Adogie Street Harmoney Estate College Road. It's been over five days now.

Reply
Customer care male
Mr. Alex Abidde CallsSep 26, 2018

Mr. Alex Abidde On Phone To PHCN Service
I bought 3000 naira worth of unit on 18-09-18 and it was loaded Successfully(75. 5). Light hardly comes in my area and to my surprise light came on 26-09-18 and my meter was on red. There was no unit in it any more its really strange. My meter number is 0124001216587 and my phone number is 08072807116. Please intervene.

Reply
Customer care male
Mr. Mr Adewale Ogundarte CallsApr 25, 2018

Mr. Mr Adewale Ogundarte On Phone To PHCN Service
Good morning Sir. We want to lay our complain due to low voltage around one Tawaliu Ajaju Street, Afolabi Bus Stop, Lasu-Isheri Road, Lagos.

Reply
Customer care male
Mr. Oshineye Seun CallsDec 12, 2017

Mr. Oshineye Seun On Phone To PHCN Service
Good morning, I'm leaving in a boycotter here in lagos ogudu area
I moved in last year November, and the then the bill was 100000 unpaid bill. Which we started paying 5000 every month till now. And the bills is now two 00000 and something. Please help us do something about this. Sometimes they will even bring 24000 bills to us to pay the funniest thing is the we do not have meter here. God bless Nigeria.

Reply
Customer care male
Mr. Nurudeen CallsAug 01, 2018

Good day, My Name is Nurudeen , I live at Oju-oro in Abule-Alfa area, via Agric Bus -stop, Ikorodu Lagos state Nigeria. We have terrible experience about our electricity since March 2018. There was heavily storm who destroyed some power poll and since then PHCN we have not see light in our area, more than 150days no light. I use opportunity plead with you to come to our aid, we have disenfranchised with electricity. Thanks for listening.

Reply
Customer care male
Mr. Becky Ubiwa CallsSep 19, 2018

Mr. Becky Ubiwa On Phone To PHCN Service
Can unregistered analogue meter be billed
I live in a four flat apartment and I get the highest bill even if there is no light all through the month, upon investigation I found out that the meter is not registered out of the four flats, and when I went to rectify the problem I was told I had to pay for the service I did not get
Now I wonder how bills was generated without the meter being registered. How do I go about this issue.

Reply
Customer care male
Mr. Aduku Francis Friday CallsSep 13, 2018

Mr. Aduku Francis Friday On Phone To PHCN Service
MY NAME IS Aduku Francis Friday . I WANT TO LODGE A COMPLAIN THAT IS REALLY AFFECTING US AT ALAKOWE AREA IN ILE IFE OSUN STATE. THE CURRENT CHARGES FOR EVERY MONTH IS TOO MUCH THAT NO ONE CAN AFFORD TO PAY EVERY MONTH. IMAGINE THEY GAVE US ARROUND 8500 - 10000 EVERY MONTH. HABA WHEN IT IS NOT A COMPANY. A NEW HOUSE WITH A SINGLE FACE. PLEASE THE CHARGES IS TOO MUCH. THE REASON IS THAT THEY ARE GIVING SOME PART 1000 - 2000 IN THE SAME ILE IFE. WHY. FOR GOD SAKE. PLEASE KINDLY CORRECT IT. I AM PAYING 3000 EVERY MONTH FOR THE LIGHT THAT WE ARE NOT ENJOYING AT ALL AND YET THEY WILL BE TREATING US. ATTACHED BELOW IS MY BILL AND ANOTHER BILL FROM THE SAME ILE IFE.

Reply
Customer care male
Mr. sarumoh ajibola CallsDec 03, 2017

Mr. sarumoh ajibola On Phone To PHCN Service
Well My mame is Sarumoh Ajibola a resident of bakare dawodu street in gbagada and we seldomly have light here while our counterpart in ifako in the same gbagada have light 22 out of 24 hours in a day please i would love you to please look into this as we arent enjoying light at all. Thanks.

Reply
Customer care male
Mr. Mr Steven CallsNov 22, 2017

Mr. Mr Steven On Phone To PHCN Service
Good day sir,
Please come to our aid, I live in Lagos Coker orile. In our street Unity closed and Adewale street have not seen light for past two weeks now, nothing has been done about it. Please help us and come to our aid, people are suffering, we are in the heat season. I will be grateful if something is been done about it. Thanks very much. God bless.

Reply
Customer care female
Ms. Adebayo CallsNov 19, 2017

Ms. Adebayo On Phone To PHCN Service
I bought pin online, but couldn't load it. What do I do? Thank you.

Reply
Customer care male
Mr. Oyeyemi Adeniyi CallsJul 04, 2017

Good day PHCN. I reside in Alimosho Area of Lagos. What YOUR MEN are doing is not fair. They visit houses, demanding for current bill, once they see the bill has been paid, they fall back to outstanding bills. They will ask for some amount for them not to disconnect the power
WHO is to be BLAME FOR THE OUTSTANDING BILLS? WHERE WERE THEY WHEN THE OUTSTANDING BILLS ACCUMULATED?Some men visited my compound on four July 2017, they saw the current bill we just paid 10am on3 July 2017. They said we did not pay the outstanding bill, they would have to disconnect our cable. Is that unfair? Haven't said that, they asked us to pay 2, 500. Which we refused. This is inhuman. THE MANAGEMENT SHOULD MAKE THEM PAY FOR THOSE OUTSTANDING BILLS. BECAUSE it is their duty to check and ensure people pay. But because of BRIBE, THEY HAVE LOTS OF ACCUMULATED BILLS UNPAID. YOU CANNOT FORCE CURRENT TENANT TO PAY OUTSTANDING BILLS THAT OTHER PEOPLE USED DUE TO PHCN STAFFS NEGLIGENCE, SELFISHNESS AND SELF INTEREST AND CORRUPTION.

Reply
Customer care male
Mr. Ademola CallsNov 11, 2017

Mr. Ademola On Phone To PHCN Service
Our light fuse is always removing at the transformer, I believe that should be the place the fault is coming from. This has been our problems for the past 3months. 's. O. S help, at Eyin-ogun str Lagos Nigeria, mafoluku oshodi. Nb I know you won't come today bcoz that's the way you people are, no offenses, just a taught.

Reply
Customer care female
Ms. Adeola Popoola CallsNov 06, 2017

Ms. Adeola Popoola On Phone To PHCN Service
How can i load the recharge card i bought into the machine.

Reply
Customer care user complaints