WBSEDCL Kolkata Customer Care Phone Number

Phone Number of WBSEDCL Kolkata is +91-33-23591920/2723 .
WBSEDCL is officially known as West Bengal State Electricity Distribution Company Limited, is renowned as an electricity board operated under the state government. WBSEDCL was formed on 1st of May 1955 and dissolved on 31st of March 2007. The company is engaged in transmission, production and distribution electricity services in the state of West Bengal.

WBSEDCL Kolkata Office Address:


The WBSEDCL Kolkata customer care center or office address is located at the following location:

WBSEDCL Kolkata Office Phone Number:


+91-33-23591920/2723, for general query and information, kindly contact at this number.

WBSEDCL Kolkata Zone Phone Number:


+91-33-2262-2641/40,

WBSEDCL Zonal Call Center Phone Numbers


For any information, complaints and requests about WBSEDCL (West Bengal State Electricity Distribution Company Limited), you can call at the following numbers:-

1800-345-5220, for Howrah, Bidhan Nagar, Hooghly, North and South 24 Pgs Districts.

1800-345-3201, for Burdwan and Birbhum regions.

1800-345-3213, for Nadia, Murshidabad and Malda regions.

1800-345-3206, for Darjeeling, Jalpaiguri, Coachbehar, Uttar and Dakshin Dinajpur regions.

1800-345-3212, for Paschim and Purba Medinipur, Bankura, Purulia regions.

1800-345-2787, for theft reporting, kindly call at this number from 6 am to 9 pm.

Office of The Addinal Chief Engineer,
Estate Management Department, Bidyut Bhavan,
A-Block, 3rd Floor, Bidhannagar,
Kolkata-700091, West Bengal, India

Official Website of WBSEDCL Kolkata:


www.wbsedcl.in, for further and much more information related to WBSEDCL services in Kolkata and other nearest areas, you can visit at official website.

WBSEDCL Kolkata New Connection:


To apply for a new connection in Kolkata, you can also use of official website. The all steps to apply for a new service connection are mentioned at:
www.wbsedcl.in/irj/go/km/docs/internet/webpage/PDF/User_Manual_for_Applicant.pdf

Service Network of WBSEDCL


The company is dedicated to provide safe, reliable and affordable electricity services to residential, commercial and industrial customers across the West Bengal. The company has approximately one crore customers with an extensive network of 464 customer care centers throughout the state. Apart from this, WBSEDCL has also more than 53 distribution divisions and 17 regional branch offices across five zones of West Bengal.


WBSEDCL Kolkata Address


The address of WBSEDCL Kolkata is Office of The Addinal Chief Engineer, Estate Management Department, Bidyut Bhavan, A-Block, 3Rd Floor, Bidhannagar, Kolkata-700091, West Bengal, India.

WBSEDCL Kolkata Website


The Website of WBSEDCL Kolkata is www.wbsedcl.in.

WBSEDCL Kolkata Customer Support Service Phone Number


The customer support phone number of WBSEDCL Kolkata is +91-33-23591920/2723 (Click phone number to call).




The postal and official address, email address and phone number (helpline) of WBSEDCL Kolkata Service Center and WBSEDCL Kolkata customer care number is given below. The helpline of WBSEDCL Kolkata customer care number may or may not be toll free.

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WBSEDCL Kolkata Phone Number Customer Service

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WBSEDCL Kolkata Source of Knowledge


www.wbsedcl.in/irj/go/km/docs/internet/webpage/company_profile.html
www.wbsedcl.in/irj/go/km/docs/internet/webpage/helpline_numbers.html
www.wbsedcl.in

Your Complaint, Suggestion, Complication, Review To WBSEDCL Kolkata

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WBSEDCL Kolkata Customer Care Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Subrata Kumar Bandyopadhyay CallsJan 13, 2020

Mr. Subrata Kumar Bandyopadhyay On Phone To WBSEDCL Kolkata Service
Respected Sir, Most respectfully I beg to inform that common meter of our apartment(address as under), meter number SF 036801, ConsumerSL. No. 9428623, Service con. No. 5000234442(Model. SINTEX)installed and front glass removed and kept inside by concerned official and clarified that it is for facilitating for meter reading without breaking seal and this will corrected by installing another equipment with display button in future, but after along time it has not been done. This has informed to concerned authority, but all proved futile. I would like to mention here that this may damage meter by dust and may create accident apart from this I think it is illegal system. I pray to take n/a. Subrata. Kumar Bandyopadhyay, address. Gouri Apartment, Flat number S-3, West Ranga Matia, P. O. Rupnarayanpur Bazar, Dist. Paschim Bardhaman, Pin. 713386, Con. ID 500694977. With regards.

Reply
Customer care male
Mr. Surajit Mallick CallsMay 13, 2017

Mr. Surajit Mallick On Phone To WBSEDCL Kolkata Service
162041929 is my consumer ID our electricity supply cut from four pm to till now today. Please do the needful.

Reply
Customer care male
Mr. Dinesh Ram CallsMay 10, 2017

Mr. Dinesh Ram On Phone To WBSEDCL Kolkata Service
Electricity fault in our house KC block flat No 379 kolkata - 700098.

Reply
Customer care male
Mr. Sunil Kr Paul CallsAug 01, 2017

Mr. Sunil Kr Paul On Phone To WBSEDCL Kolkata Service
We are applying for load enhancement more that one month back. But till date, we do not get any update from your end.

Reply
Customer care male
Mr. Gundu Oraon CallsJun 11, 2017

Mr. Gundu Oraon On Phone To WBSEDCL Kolkata Service
Power thift report toll free number is always busy. Please solve it.

Reply
Customer care male
Mr. Dibya Sundar Khanra CallsMay 13, 2017

Mr. Dibya Sundar Khanra On Phone To WBSEDCL Kolkata Service
My address is Bagnan ll block. Vill- banapur, p. O- B chandanapara, p. S- bagnan, district - howrah. The electric connection of my home is connected to 1st phase. Now the problem is ??? ?????? ?????? ?? ?????? ??????? ???????? ???? ??. ?????? ??????? ??? ? ????. ?????? ??????? ??? ? ???? ???????? ?? ????? ???? ? ??? ??????? ???. ???? ??? ????? ?? ???? ????? ????? ???? ???.

Reply
Customer care male
Mr. Amit Kumar CallsMay 09, 2017

Mr. Amit Kumar On Phone To WBSEDCL Kolkata Service
Hello sr mera admitcard nahi dikha raha hai registration N. Aur D. O. B dono ko dalne par invalid bta raha hai please you help me sr ; D. O. B- 03-08-1992 and mobile number-8271049 559.

Reply
Customer care female
Ms. Shreya CallsApr 30, 2017

Ms. Shreya On Phone To WBSEDCL Kolkata Service
Very very bad service, electricity gone about almost five hr.

Reply
Customer care male
Mr. Udhiya Sekh CallsJan 28, 2017

Mr. Udhiya Sekh On Phone To WBSEDCL Kolkata Service
Onlina paymat not successful please hillp me.

Reply
Customer care male
Mr. Dhaneswar Behera CallsSep 14, 2016

Mr. Dhaneswar Behera On Phone To WBSEDCL Kolkata Service
Ami vharda thakee par Unit - kato taka kare akhone cholech Bardi bala 11taka kare nech amar monthil maximo 40 thake 45 unit hay.

Reply
Customer care male
Mr. Arup Ghosh CallsAug 16, 2016

Mr. Arup Ghosh On Phone To WBSEDCL Kolkata Service
Subject :Pre-paid meter coupons

Purchasing coupons for Pre-paid meter is a real nuisance. WBSEDCL should make a provision to purchase the coupon online or/and direct recharge of pre-paid meter throgh apps or through online system.

Reply
Customer care male
Mr. Ajoy Naskar CallsJul 08, 2016

Mr. Ajoy Naskar On Phone To WBSEDCL Kolkata Service
Please help me after considering the below details

I and my elder brother living in same flat, but we have not separated and I want to take new electric connection(meter in my name for) my hall, 2 room, one kitchen and one bathroom. Can I take a new connection in the same address Flat ?

I will use three ceiling fan, three tubes, two cfl, two exhaust fan, one refrigerator of 300 liter, one number one ton AC

How much money will be required to get this domestic meter ?

How much time will be required for this activity?

I stay at Teghoria are, North 24 Parganas, Kolkata 700059.

Reply
Customer care male
Mr. Sajal Adhikary CallsJun 21, 2016

Mr. Sajal Adhikary On Phone To WBSEDCL Kolkata Service
Regarding the WBSEDCL electricity Bill which we have not received yet for the months period )March2016 to May2016), upto Feb'16 it is paid and regarding that, already tried online to check the DUE bill, but could not open due to Installation number issue I guess. Already I tried all the CC phone numbers for help, but nobody responds to the call. Consumer Id - 332001150
Please help in this regards. Please provide the correct installation number for the above consumer Id so that I can check the bill online and also please send the copy of the bill for months )Mar'16 - May'16) so that I can pay. For further, please send the valid contact number so that for any query, could contact you. My contact detail is given below. Please help as soon as possible.

Reply
Customer care male
Mr. Sudip CallsJun 16, 2016

Mr. Sudip On Phone To WBSEDCL Kolkata Service
Power off my address two days before please active the power at jalan complex gate no-1, name sudyash traders and investors Ltd. Consumer id-102598312 our customer care centre domjur.

Reply
Customer care male
Mr. Buddhadev chakrabarty CallsJun 12, 2016

Mr. Buddhadev chakrabarty On Phone To WBSEDCL Kolkata Service
Respected sir,
My name is Buddhadev Chakrabarty , and i am a loyal customer of your Bishnupur Sub power Station, P. O-Bishnupur, Dist:-Bankura, pin:-722122. My ID 201561441. My adress is, Moyrapukhur, (near canara Bank Bishnupur Branch), Bishnupur, Bankura, pin:-722122. My contact number is 9735569401. My Complaint is that i repeatedly Complaint by phone to your customer service help line number From 28/05/16 about very low voltage supply and contineous voltage flactuate prob in my house and also in my residencial locality. But unfortunately no action was taken till now. And i am suffering still the same problem. And i also fed up from very rough behaviour of customer service officials. I do not know why i not get the full voltage line after being paid the full amount of bill. Thank u
your unhappy customer
Buddhadev Chakrabarty
Asst. Teacher
phone number is-9735569401.

Reply
Customer care male
Mr. Nilkantha Das CallsMay 29, 2016

Mr. Nilkantha Das On Phone To WBSEDCL Kolkata Service
I always pay my electric bill in WBSEDCL online browser. But they don’t have any mobile app. So Please start WBSEDCL mobile app for bill payment and other quaries. It will be easy for us to payment electric bill.

Reply
Customer care male
Mr. Gouranga Indra CallsMay 15, 2016

Mr. Gouranga Indra On Phone To WBSEDCL Kolkata Service
Sir our supply from NandanNagar Bazar More transformer. We are faceing most of days in summer, Regular days our phase is out of order or low voltage due to over lode. We are residing at Aurobinda Sarani opp. NandanNagar Govt. Quarters. Now we are requesting you kindly rectify our said problem as early as possible. Thanking you.

Reply
Customer care male
Mr. Sudhansu Sekhar Das. CallsMar 02, 2016

Mr. Sudhansu Sekhar Das. On Phone To WBSEDCL Kolkata Service
Sir,
After physical inspection for meters shifting by sankar babu of rahara gr supply few weeks back self not gtg quotation copy. My local electrician says it is with MR TAPAS MAZUMDAR, contractor. Kindly do needful. Con ID 152017240 and 100412068.

Reply
Customer care female
Ms. Mrs Rafika Khatun CallsOct 13, 2015

Ms. Mrs Rafika Khatun On Phone To WBSEDCL Kolkata Service
This is to inform you that I, Mrs Rafika Khatun My con 123093162 (Rajarhat CC)My Electric Bill Amount is Rs. 1754. 00 by online payment. But my Bank has been Debited Rs. 1770. 00 on 8th Oct-15. Why your online payment transaction could not completed? then please return my money back as soon as possible. Please Noted-Merchant Order No-Q42200327394120151008105955Order No- CTX 1510080530415637622Order Amount- 1770. 00 INRTransaction Date and Time Oct 8, 2015-11:00:41amThank you.

Reply
Customer care male
Mr. Mukulendu Sarker CallsOct 05, 2015

Mr. Mukulendu Sarker On Phone To WBSEDCL Kolkata Service
For online bill payment OTP receive on mobile very late more than after 30 min minimum now. So unable to pay bill online. How to resolve. How to get it on e-mail.

Reply
Customer care male
Mr. Subrata Dey CallsAug 01, 2015

Mr. Subrata Dey On Phone To WBSEDCL Kolkata Service
Consumer No. 101888582Consumer Name. Subrata Dey Problem Description : One phase is not working from yesterday night.

Reply
Customer care male
Mr. Pradip Kumar Das CallsJul 25, 2015

Mr. Pradip Kumar Das On Phone To WBSEDCL Kolkata Service
Ref: Consumer No. 122054065, Installation No. 1682058This has reference to your Notice dated 13/07/2015 informing that a sum of Rs. 805/- is due/outstanding for the Bill Period-July, 2015. A xerox copy of the said notice is enclosed herewith for your ready reference. In this connection kindly note that Invoice No. 4100045693854 for the bill period July 2015 to September 2015 was fully paid through online payment facility on 14-07-2015 for a sum of Rs. 29, 918/- as per the amount shown as payable on the site comprising of gross amount of Rs. 9954/- for July2015, Rs. 9982/- for August 2015 and Rs. 9982/- for September, 2015. Thus the said bill was fully paid and there was no amount outstanding against the said bill by any reasons/amount whatsoever. A copy of the said invoice and e-payment receipt is enclosed herewith for your ready reference. I therefore, request you to look into the matter and cancel the said demand/notice under confirmation to me.

Reply
Customer care male
Mr. Anil Kumar CallsMay 31, 2015

Mr. Anil Kumar On Phone To WBSEDCL Kolkata Service
Hi, Myself Anil Kumar and I am a consumer of WBSEDCL. Consumer number Is 100301402. From last nine months, I am getting improper reading of my meters and it is in very much higher side. My consumption of electricity is low, but the meter reading shows very much improper. I am suspected that either there is problem in my meter or definitely there is some tampering is happening with my meter. It is requested to look into the matter on urgent basis. I will be very much grateful to you. Thanks. Anil Kumar Flat No. -5C, Block-10Srijan Heritage Enclave345 Rajarhat Main RoadKolkata-700136.

Reply
Customer care male
Mr. Madhusudan Das CallsApr 12, 2015

Mr. Madhusudan Das On Phone To WBSEDCL Kolkata Service
Don't solve my complain numbers 45844614 and 45871094.

Reply
Customer care male
Mr. Sunil CallsJan 05, 2015

Mr. Sunil On Phone To WBSEDCL Kolkata Service
Why axis bank name not mentioned like all other banks names are listed in India for online payment list WBSEDCL bills? Is this best service you are rendering to your valued customer ? You must give a valid reason to this question. Otherwise you will loose your customer day by day.

Reply
Customer care male
Mr. Biplab Maity CallsJul 21, 2014

Mr. Biplab Maity On Phone To WBSEDCL Kolkata Service
Sub. -delay for new connection.

Respected sir/ madam,

I have applied for new electric connection on 11. 06. 2014. I have paid rupees 6400. 00 ( rupees 3400. 00 + rupees 3000. 00). Receipt no 126900445191 and 128300446303. Collection office noapara customer care centre. Customer ID 101701367. After the payment 40 days is over and still i have not get any connection. I have several times physicall contact with cocal office and they did not give the proper reason for so long delay.

So i hope you will take the necessary action as your earliest to get my new connection.

Best regards,

Biplab maity

Barasat, north 24 pgs.

Reply
Customer care male
Mr. md taj CallsJul 11, 2013

Mr. md taj On Phone To WBSEDCL Kolkata Service
why do your prepaid meter's recharge coupon system put people in a big trouble,when ever i go there to purchase coupan ,counter often display "SERVER DOWN".do you feel it harashment? we face,this is waste of time and conveyance fare(money),minimum Rs.40.00 is wasted for a minimum Rs.
300 coupon recharge.how far is it fair to visit recharge counter two or three times for a coupan purchase.our time have no importance?
pls take war footing steps to solve this dilema.AND stop your old stupid system at rcharge counte.

Reply
Customer care user complaints