HOW CAN YOU RUN A COMPANY AND NOT HAVE ANY LIVE PEOPLE FOR CUSTOMERS TO SPEAK WITH TO RESOLVE CONCERNS. I HAVE CALLED, SENT EMAILS AND HAVE NOT GOTTEN A RESPONSE FROM ANY ONE AT Ebonyline REGARDING RETURNING A PURCHASE IN A TIMELY MATTER AND OBTAINING A LABEL TO RETURN OR EXCHANGE THE ITEMS. I'M SURE TO SHARE MY EXPERIENCE AND INTERACTION WITH Ebonyline.
Ms. Jacqueline G. Gregory On Phone To Ebonyline Service
I need help. My magazines have not come. I keep getting all new information, stories, entertainment and all New information on my daily e-mails. I have tried calling several times, but I can not get to take to anyone. On my magazines I have a closing subscription date. It is
July 18. I need for some one to tell me why I am not receiving ing any magazines. EBY0039661202/2
The other at bottom is 000264093. BXNBPRS.
Ms. Ella Strong On Phone To Ebonyline Service
I am not receiving my monthly magazine the last copy was DEC 2016.
Mr. Jerome Johnson On Phone To Ebonyline Service
This is in regards to an order that was placed for (2) items. The order was placed and I didn't receive an email, so I decided to send them an email about the item in question. I wasn't told that this item might take months, the first email that I received stated that the item was available, then I received one telling me that the item might take months. So in the place of that I picked something else, which turned out to be not what I had ordered, but I didn't realize that until I had opened one of the items, its totally not something that I would even wear. I will be reporting this to consumer Affairs, very bad customer service. I feel like if your going to pay for something you should be able to enjoy it, and I'm totally not happy with what I received in the mail.
Ms. Diane Walker On Phone To Ebonyline Service
Please remove my email, I am not interested any longer. D. Taylorwalker20@gmail.comThanksDiane Walker .
Mr. Linda Hodge On Phone To Ebonyline Service
Hello ordered a wig a week ago haven't heard anything re receipt number etc.
Ms. Mary Minter On Phone To Ebonyline Service
Customer service representative very rude, I was put on hold each time I called for over seven minutes I was calling because money was taken from my account, but I never received the product, I have no choice now, but to file a claim with the BBB and report you people for fraud.
Ms. Ebony Lewis On Phone To Ebonyline Service
I order my wig on 10/23/14 and I still haven't got tracking number or received my package. I want a refund or I am going to BBB very unprofessional.
Ms. Darselle Anderson On Phone To Ebonyline Service
I would like to cancel my order because the shipment is the same price as the hair. I mite as will go to the store. So if you can cancel my order i much appreciated it.