Fitbit Customer Service Phone Number

Phone Number of Fitbit is (877) 623-4997 / 415-367-4102 / 415-371-0232 .
Fitbit is a consumer electronics industry that deals in electronic product. It was founded in 2007 having headquarters in California, United States. Eric Friedman is the CTO and James Park is chief executive officer, Gareth Jones is General Manager, Woody Scal is Chief Revenue Officer of the company. James Park, Eric Friedman is the founder of the company. Fitbit company provide service such as Mobile apps, prenium reports, App gallery and partners, developer APIs. The company product such as flex (wireless activity, sleep wristband), zip (wirless activity tracker), one (wireless activity, sleep tracker), aria (wi fi Smart scale). The company accessories are USB Dongle, Charging Cable etc. Fitbit also provide body mass index, and percentage of body; and wirelessly upload. Fitbit is the first company to offer Android Bluetooth 4.0 syncing. The company invest in multiplatform mobility.

Customer Care Contacts Of Fitbit


Mailing Address: 1 Marina Park Drive, Boston, MA 02210, United States
Telephone Number: +1 617-295-0020
Valuable Contact Number for Customer Care Support
Phone Number: (877) 623-4997
Additional Contact Number for General Inquiries
Phone Number: 415-367-4102
Contact Number for Essential Services
Phone Number: 415-371-0232
Email ID: fitbit@oco.com


know The Amazing Features OF Fitbit


Fitbit is a electronic device, produced to set the new standards of healthy life style. Fitbit carries the fallowing Features:
  • Fitbit an electronic and automatic device that enables the user to check the status of daily health exercise and also empower user to compare the results.
  • Fitbit aims to improve the health of people by providing them accurate results of daily workout, that consists of timing, speed and accuracy of performed exercise.
  • Fitbit is fully automatic and has indicators that aids in measuring the heart-rate, blood pressure and the current status of fitness.
  • Fitbit is ideal devices that helps the people during workout, to measure their efforts and results. Fitbit is perfect tool for athletes, sports persons and common individuals desired to live a healthy life.


Facts About Wear And Care Of Fitbit


Fitbit as mentioned is a sophisticated device and needs bit of care while using the device. A user must take care of fallowing things:
  1. Keep It Clean: A user of Fitbit must keep the band clean from water and sweat especially after workout. Fitbit band should be always dry, but take care, do not clean the band with soaps or locations, instead use oil and brushes to clean the Fitbit band.
  2. Keep It Dry: Try to keep your band dry although the band is water proof but it is better to use a dry band for better results.
  3. Avoid Tight Band: You must avoid the Band if it doesn't fit your wrist, Fitbit is a lighter item but a tight band can cause irritation and can disturb heart-rate during exercise.



Fitbit Address


The address of Fitbit is San Francisco, California, United States.

Fitbit Email Address


The email address of Fitbit is fitbit@oco.com.

Fitbit Website


The Website of Fitbit is www.fitbit.com.

Fitbit Customer Support Service Phone Number


The customer support phone number of Fitbit is (877) 623-4997 / 415-367-4102 / 415-371-0232 (Click phone number to call).




The postal and official address, email address and phone number (helpline) of Fitbit Service Center and Fitbit customer service phone number is given below. The helpline of Fitbit customer service phone number may or may not be toll free.

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Fitbit Phone Number Customer Service

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Fitbit Customer Service Number Delineated Here With Complaints and Reviews

Customer care female
Ms. Nancy Carver CallsSep 24, 2018

I bought my Charge HR on 11/26/16 and it is starting to come loose and bubble around it. Is there a replacement band for this. How do you get the device out to put it into another band. I would not think it would already begin to come loose in less than two years. I have not gotten it wet or extra hot. I do not want to be relaxing my Fitbit every couple of years. Thank you for your attention to this. Nancy Carver .

Reply
Customer care female
Ms. Sharon Ross CallsApr 06, 2018

I bought a fit bit charge two in November of 2017. I am really disappointed if I had not had a long sleeve hoodie on I would have lost my fit bit. The strap came off the Fitbit and it was in my sleave. I think it could be the slider part right on the fit bit. How can you rectifie this problem.

Reply
Customer care female
Ms. Sarah Cooper CallsAug 23, 2016

I was given a Fitbit as a present less than a year ago and it is starting to come apart at the sides. I was hoping for a replacement.

Reply
Customer care male
Mr. Andy CallsAug 09, 2016

I have just bought a Fitbit Blaze. I got it home and went to charge it. Nothing. I have read some complaints on your website and it sounds i am not the first person to experience this problem. How can a brand new $300 AU watch have charging issues. I am not impressed. Please contact me immediately with a solution. Andy .

Reply
Customer care male
Mr. Andrew Baxter CallsJul 31, 2016

Hello
I bought a Fitbit Sports from Amazon UK on two September 2015 for my wife. It no longer holds a charge for more than a few hours. What can be done?.

Reply
Customer care female
Ms. Jeni Marshall CallsJul 10, 2016

I have tried all suggestions to get steps back on Fitbit charge hr. I. E. Restart, plugin to computer open and close Bluetooth. Hold button when plugged in for 12 seconds. Open and close Bluetooth. Still no steps showing. This has worked before.

Reply
Customer care female
Ms. Marjorie W Smith CallsJul 09, 2016

My Fitbit charge is dead. My iphone tells me it is fully charged, but there is no sign of life when plugged in or when button on wristband is pushed. I could not find any help on the forum. I could not make contact with any of the help numbers listed
Please advise
Mardie Smith.

Reply
Customer care female
Ms. Samantha Crockford CallsJul 04, 2016

Hi I have a Fitbit flex and it won't charge. I do not know what is wrong with it if you could help me please. If you could contact me please on 0438606793.

Reply
Customer care female
Ms. Christina CallsJun 07, 2016

Hi

My Fitbit does not want to update it keeps coming up with error and keeps showing the wrong time and date. Please help me fix it.

Reply
Customer care female
Ms. Michelle CallsMay 18, 2016

Ms. Michelle On Phone To Fitbit Service
Will not pair will any blue tooth and i just got it today.

Reply
Customer care female
Ms. Debbie Honeycutt CallsApr 10, 2016

Ms. Debbie Honeycutt On Phone To Fitbit Service
Hi, I am having difficultly with my fit bit charge, I've had it 3-4 months and it is coming apart. Where at the plastic area on the band where I plug in to charge it. Please help. Thanks, Debbie Honeycutt 513 236-6585.

Reply
Customer care female
Ms. Wendy Davis CallsMar 08, 2016

Who looks after customer service in Australia? Is there a phone number? I have sent three emails to 'service@store-au. Fitbit.com' (the address featured on the Fitbit warranty page) however i have had no response. I cant find a phone number anywhere. We live on the outskirts of Sydney. This is very disappointing for a 12 year old boy who loves his Fitbit and wants one that works.

Reply
Fitbit Customer Service Care Phone Number 254295
Ms. Sandra Anne Sim CallsFeb 12, 2016

Hello Customer care assistant,

I am in Brisbane Australia. I received a Fitbit for Christmas. My son offered to set up my account for me, but unfortunately he entered an incorrect email address. Consequently I have been unable to verify my account details. The email address which he entered was: sandraas. Sim@gmail.com THIS IS INCORRECT

My correct email address is: sandraa. Sim@gmail.com THIS ONE IS CORRECT

My contact phone numbers for verification are cell phone: +61 402 780 650 and Ph/fax: +617 3150 7069

Could you please change my email address on your records so that I can fully enjoy using my Fitbit. Yours sincerely,

Sandra Anne Sim .

Reply
Fitbit Customer Service Care Phone Number 249601
Ms. Carol Floro CallsDec 30, 2015

Hi thereMy whole family owns Fitbit Charge HRWe all love them. But something is wrong with mine. The charge never holds. No one else has this problem. Except mine. Any way I can get a replacement. I have the receipts. Bought at Best Buy.

Reply
Fitbit Customer Service Care Phone Number 247544
Mr. Kaushal Kumar Upadhyay CallsDec 10, 2015

Mr. Kaushal Kumar Upadhyay On Phone To Fitbit Service
Your all phone number is not existed pl give me customer care number.

Reply
Fitbit Customer Service Care Phone Number 247543
Mr. Kaushal Kumar Upadhyay CallsDec 10, 2015

Mr. Kaushal Kumar Upadhyay On Phone To Fitbit Service
8776234997 Number is not velied number many times i try, but its not responce.

Reply
Fitbit Customer Service Care Phone Number 246063
Ms. Debbi CallsNov 27, 2015

My husband and I have had our Fitbit Charges for almost a year, my husbands one is falling apart so badly that he has had to tape it together, mine is coming apart too the side opposite the button is peeling away and the part on the strap where it clicks in is almost completely broken off. We love them and look after them well. What can we do next, they clearly need to be replaced, also mine is often not picking up the steps.

Reply
Fitbit Customer Service Care Phone Number 245033
Ms. Dr Dola Banerjee CallsNov 17, 2015

Dear Reader, I have a product of Fitbit which is not functioning. I charged it for five hrs, still no response. How can I restart it again.

Reply
Customer care male
Mr. Kushagra Mishra CallsSep 22, 2015

My Fitbit flex wireless wristband is not working and I have purchased it three months ago and I am not able to contact costumer care please help me and send me the costumer care number of Delhi )India).

Reply
Customer care female
Ms. Aileen Sackett CallsSep 01, 2015

I purchased a Fitbit flex a couple of weeks ago and I charged it up and it worked one day and then it stopped working and I reset it and it worked for an hour then it would not re-sync.

Reply
Fitbit Customer Service Care Phone Number 229617
Mr. George Jurtata CallsJun 04, 2015

Mr. George Jurtata On Phone To Fitbit Service
My wife and I have fit bits. When we walk identical distances together, my Fit bit registers considerably more steps and miles than hers. One of the products is not monitoring correctly. What can you tell me about this problem?.

Reply
Customer care male
Mr. Jaswant Singh CallsApr 07, 2015

Mr. Jaswant Singh On Phone To Fitbit Service
I purchased fit bit thru Amazon on Feb 14th 2014. It band cracked in few weeks. It was replaced by your office. Now I am unable to charge. It can be on USB port for even 12hrs There is no charging. I tried to clean contact rubbing with clean paper of no help. Appreciate if you please suggest the solution unless you have designed this product for one year life span only.

Reply
Customer care female
Ms. Ladonna Jones CallsMar 23, 2015

I have written before about my Fitbit not holding a charge. It works fine for a day or two then totally dead. I love it and tried what you have told me to do. It takes a charge, but only lasts for short time like two days. Thank you for any help you can give me. LaDonna.

Reply
Customer care female
Ms. Teena Caccamo CallsMar 18, 2015

My Fitbit flex stopped tracking last evening at about 8:00 pm. Tried to re-sync on my laptop with no results, really not sure what to try next, would appreciate some advice what to do next.

Reply
Customer care female
Ms. Christina CallsMar 13, 2015

The mailbox didn't introduce itself, and stating it is full. Tried another numbers. Disconnected and asked me if i want to contact one of four companies who shares the same numbers, and Fitbit CS is not one of them.

Reply
Customer care male
Mr. Vipin Rana CallsFeb 20, 2015

Hi There, I have Fitbit ARIA device which model number is FB201B and it is under warranty. This is request to you that. I have already been raised a complaint to your support@Fitbit.com. As case ID is Case number 04211019. two and half days already left and i didn't get any reply from your side.

Reply
Fitbit Customer Service Care Phone Number 217050
Ms. Gloria Casillas CallsFeb 11, 2015

The Fitbit stopped registering step and activity. Tried to reload using the main menu. Stopped registering at about 1:45 and nothing has gotten it to count my treadmill walking and sweeping up the patio steps.

Reply
Customer care female
Ms. Toni Cox CallsDec 29, 2014

To whom it may concern, I need a charger with my Fitbit and was hoping you could send me one. When I went to charge my Fitbit it was not in the package. Thank You ToniCox. Excited to get started. Thank -you.

Reply
Customer care male
Mr. Disappointed CallsDec 20, 2014

My credit card was compromised and I contacted Fitbit the moment I saw an unauthorized transaction on my account done by the frustrater, in efforts to stop the product from getting sent out. To my surprise, Fitbit did nothing and continued to process the order, transaction was posted to my account, product goes to the frustrater. What kind of controls and policies does this company have?

Reply
Customer care female
Ms. M A CallsNov 29, 2014

After calling the above number, the message was that the number was unavailable, i also had a difficult time trying to find a customer service number for Fitbit. I have to replace the battery in my Fitbit and after doing so it would not turn on again. It has some sort of problem.

Reply
Customer care female
Ms. Trudy Krisher CallsNov 19, 2014

Ms. Trudy Krisher On Phone To Fitbit Service
No response. Got a click off. I was calling to facilitate a return. Your website says there is a returns form, but it is not accessible on the site. Terrible for consumers.

Reply
Customer care male
Mr. Achal L CallsNov 03, 2014

Mr. Achal L On Phone To Fitbit Service
Good Day Team,

A month back a colleague of mine helped me pick a fit-bit flex from Australia. It was working in the best of the condition until a week back it stopped syncing. Bluetooth was not getting recognized. The device was getting charged completely and once charged device is taken off the charger it goes off. I looked up the net and did all the basic unit testing and did follow the instructions from the fit-bit's official site. Did manage to watch few videos on YouTube and followed all the steps, but in vain. This is my second attempt of dropping a note to Fit-bit team as my initial query came back as resolved without being contacted, which was little disappointing. Do let me know how can I get this fixed? I reside in India and will be able to ship it across and get a replacement or is there any other means to get this issue resolved. Waiting to hear back from the team. Kindly do the needful,
Regards,
AchalL.

Reply
Customer care female
Ms. Rosa Lawrence CallsOct 09, 2014

Ms. Rosa Lawrence On Phone To Fitbit Service
No, complaint. My name is Rosa Lawrence and i am a teacher at Hopewell High School in Hopewell,VA. I am very interested in your product which i think would be good for our school system. This is my e-mail address rmlwith@gmail.Com or rlawerence@hopewell. K12. Va. Us it will be a great honor if i could speak to someone about this product which i think i could help market these items.
Thank you
God bless.

Reply
Customer care male
Mr. tuininga CallsJul 17, 2014

We are still waiting for your answer refer our problem with the mall functioning Fitbit. We forwarded our email last week. Please reply by email as we are currently in UK.

Reply
Customer care male
Mr. darryll heedes CallsAug 03, 2013

Mr. darryll heedes On Phone To Fitbit Service
Hello
I got the fit bit for my wife, still have the
Box and all the gear, but have lost the
Reciept.

It works for about ten min then just
Shut downs.

She has asked me to return it because
It isnt what she wants and it did not help
In selling it too her with the fact it dosnt
Work.

I got it from dick smith at livingston
In canning vale perth western australia,
About two mths ago.

Are you able to help

Thank you

Darryll heedes
Darryll.heedes@hotmail.com

Reply
Customer care female
Ms. KRISTIE ORTEGA CallsJul 22, 2013

Ms. KRISTIE ORTEGA On Phone To Fitbit Service
I HAVE HAD MY FITBIT FOR CLOSE TO A YEAR NOW AND THE PROBLEM I AM ENCOUNTERING IS ITS NOT STAYING CHARGED FOR A LOT TIME, I CAN NOT SEE MY ACTIVITY ON THE SCREEN AND ITS NOT RECORDING EVERYTHING DAILY. I SEE THAT ON THE INSIDE OF MY FITBIT IT IS CRACKING ACROSS THE EDGE I USE MY FITBIT ALOT AND I WOULD LIKE THIS TO BE REPLACED. I AM NOT SURE IF ANYONE IS HAVING THIS PROBLEMS, but I WOULD LIKE TO ADDRESS THESE ISSUES. I HOPE YOU CAN HELP ME.

Reply
Customer care user complaints