HBO Go Customer Service Phone Number

Phone Number of HBO Go is 1-855-9-426-669 .
HBO Go is a website operated by Home Box Office(HBO) Incorporation to provide digital content online through subscription. The website contains all the contents from HBO channel. The HBO GO channel offers various programs including comedy specials, late night adult programming, movies, sports and documentaries. HBO is one of the popular channel of the United States. The channel was launched on 8th of November 1972. HBO channel is available worldwide through cable television network and satellite television network. Headquarters of the channel is located in New York City of the United States. HBO is wholly owned subsidiary of Time Warner. The channel is available in English and Spanish language.
Official Contact Number for All General Inquiries / Support
Phone: 1-855-9-426-669

HBO Channels


The HBO channel operates additional channels including HBO2, HBO Latino, HBO Comedy, HBO Zone, HBO Family and HBO Signature. The additional channels have operations in Kansas, Overland Park, Richardson, Texas, Racine, Dallas, Wisconsin and Plano. HBO offers more than 12 channels multiplex channels and approximately seven 24 hours multiplex channels. The company broadcast all the channels in high definition and standard definition. HBO telecast multiplex and primary channels on Pacific Time Zone and Eastern Zone. Cinemax is the division of HBO that operates as a movie channel.

HBO GO Services


The HBO GO programs can be watched on mobile phones, connect televisions, streaming players, computers and tablets. The company’s licensed merchandise consists of housewares, electronics, apparel, paper goods, publishing, gifts, interactive games, sporting goods, health & beauty products, novelties, food, collectibles, food and beverages.
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HBO Go Address


The address of HBO Go is 1100 Avenue of the Americas Room H13-16 New York 10036, United States.

HBO Go Website


The Website of HBO Go is www.hbogo.com.

HBO Go Customer Support Service Phone Number


The customer support phone number of HBO Go is 1-855-9-426-669 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of HBO Go Service Center and HBO Go customer service phone number is given below. The helpline of HBO Go customer service phone number may or may not be toll free.

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HBO Go Source of Knowledge


investing.businessweek.com/research/stocks/private/snapshot.asp?privcapid=867359
en.wikipedia.org/wiki/hbo#branding
www.linkedin.com/company/hbo
www.hbogo.com/geo.html
hbowatch.com/watch-hbo-online-for-free-with-hbogo/
www.hbogo.com

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HBO Go Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Stephen Mattox CallsJun 27, 2016

Mr. Stephen Mattox On Phone To HBO Go Service
After attempting to log in for four days now. I have spoken with my Cable Tv provider (as per the messages I've gotten) And this is what my investigation has determined. HBO has failed to confirm my HBO account with my cable Tv provider yet. My bill is paid in good standing and paid in full. Yet I still am not getting a service I have paid for.

Reply
Customer care female
Ms. Beth CallsJun 23, 2016

We have HBO Go hooked up thru our apple TV. We are an assisted living facility,
every night when I leave a movie set up for our residences half way through the movie the film shuts off and the screen says an error has occured this is very frustrating and we have no idea why it keeps happening can you help me?.

Reply
Customer care male
Mr. Michael Rider CallsApr 25, 2016

I am an HBO subscriber, and I can not log on to HBO Go on my PC. When I attempt to "complete my registration", I get the message "username already in use", and can not get past this screen. The website Help function is no help. How do I reach a live person to talk me through this?.

Reply
HBO Go Customer Service Care Phone Number 251379
Mr. Bill Cosgrove CallsJan 16, 2016

I have WOW cable and HBO Go does not remember my device activation (Roku). I have to activate every time I try to use HBO Go. Mobile number 614 325-3093.

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HBO Go Customer Service Care Phone Number 244833
Ms. Brandy Doerner CallsNov 15, 2015

I am disappointed in the functionality using my Apple TV and HBO Go. The streaming is intermittent at best, but my internet speed is fine. I have been watching movies throughout the day and every three to five minutes they stop.

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HBO Go Customer Service Care Phone Number 242454
Ms. Victoria Mikulewicz CallsOct 21, 2015

Ms. Victoria Mikulewicz On Phone To HBO Go Service
I have two ATT Uverse wifi accounts. One (with HBO) at my home in San Francisco, CA. One (without HBO) in Houston, TX. I use HBOgo everywhere, including New York and other areas in Texas, BUT now I am at my apartment in Houston and HBOgo won't let me log in as it keeps telling me I do NOT have an HBO account (because I am connected to my ATT Uverse WiFi that has NO HBO). I do not see any way to get around it to sign in with my Uverse HBOgo ID/password for my wifi account that DOES have HBO. I will be staying for almost three weeks and would like to resolve this ASAP so that I can use the HBO service that I pay for. ATT says this is an HBO issue. Please help me.

Reply
Customer care male
Mr. Kendall Stephens CallsSep 29, 2015

I am away from home and i am having problems connecting to HBO Go. When I login the screen displays "System Error identity manager".

Reply
Customer care female
Ms. Dawn Crosby CallsSep 23, 2015

I'm having complications with HBO Go working on my devices. Its only working on my phone, but not on play station or my smart TV. The app is there, but it won't let me register it on my TV, but everything's else works even YouTube and Netflix so I know it's not a connection problem. Can someone please call me and walk me through it. My number is 757-6791892. Yes I have an hbo subscription.

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Customer care male
Mr. Matthew Conway CallsSep 04, 2015

I am getting a HBO Go server not available error on my Xbox 360. Xbox says it is not on their end. Is there an issue on yours? The app works on other devices like my ps3, iPad, and cell phone.

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Customer care male
Mr. Mark Schillo CallsAug 31, 2015

I used your one month free of HBO Go. I forgot to cancel my subscription and was charged the 14. 95 for the next month. Is there anyway I can get a refund because I cancelled the subscription a day after I was charged for another month of service which was just last week. Thank you.

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Customer care male
Mr. Shawn Gerchicoff CallsAug 24, 2015

Mr. Shawn Gerchicoff On Phone To HBO Go Service
I am an HBO subscriber and am unable to access The Brink ON Demand or on HBO. I am being asked to supply the email associated with this account as well as the password. Why, if I am a subscriber, must I enter anything? In addition, I do not remember the password and when I enter the email it is not accepted by HBO. Please respond ASAP.

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Customer care male
Mr. Gabe CallsAug 20, 2015

I've called several times and been on hold for ten minutes just so you can tell me your closed. The first time I had emailed to I got a response, but nothing at all related to my question. Now I'm paying for HBO Go on my phone and use my neighbors WiFi, but do not know his cable info and my ps4 says I have to enter it. Why do I have to enter it if I'm paying for it on my phone?.

Reply
HBO Go Customer Service Care Phone Number 230005
Mr. Mark Clement CallsJun 09, 2015

HBO Go streaming problems, started having problems streaming this service. Trying to watch 'the wire' from season one and last night it froze. Check the bandwidth and it was steady at 9. 6. Tested netflix and huluplus and they were perfect. Have watched countless series on netflix for years. Amazon also with no problems. Pcs also are just fine on the same 12mb century link wireless modem. Samsung 2014 big smart TV with the latest software. Also we are currently using direct tv, but will dump it after 17 years. To expensive. Is HBO now a better solution for us?.

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Customer care male
Mr. Patrick Griffith CallsMar 02, 2015

Mr. Patrick Griffith On Phone To HBO Go Service
Why must I always reactivate this freaking HBOGO account??? Now, when I go to the Activate page, it does not offer my TV provider Century Link Prism under Samsung Smart TV. In fact there aren't any TV providers to choose from. What is going on? Get this damn thing fixed already.

Reply
Customer care female
Ms. Linda Tattershall CallsFeb 17, 2015

My son subscribed to HBO Go. Frequently when we go to this app we are prompted to "activate". Why are we asked to do this when we are already subscribers? I have tried to reach a customer service line to help me with this ( as I do with Dish or Time Warner),, but the only number I find is only available during the week/business hours. Is there a 24/7 customer number for this app?

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Customer care male
Mr. James Lorenzana CallsJan 28, 2015

My wife is an HBO subscriber in the Philippies through the local provider SkyCable. Our SkyCable account number is 601195178,Account name Angela Rowena Lorenzana. We subscribed to HBO Go and the service was working fine until I changed my Apple password. I was advised to delete the HBO Go app and when I reinstalled the app again and was asked to register I couldn't access the service anymore. It kept repeating the message that my nickname was invalid. When I tried to reset the password, a page that said error kept coming up. The local provider is at a loss on what to do as well and told me they would contact HBO Go. It has been days and there is still no feedback. Please advise.

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Customer care female
Ms. Catherine CallsJan 22, 2015

Opened HBO Go application on my XBOX 360 and it is requiring that I activate it even though it was working just fine last night. I follow the direction provided and the HBO Go activate webpage is not properly displaying the providers. How can I select Xfinity if none are listed? I call HBO and am told that I have to send an email and I should not expect a response for up to two days. This is the WORST customer support I've ever experienced in my life.

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Customer care male
Mr. Marion V Snow Jr CallsJan 08, 2015

Can't get on HBO Go? I got on starz and Encore, but not Hbo? On my smart phone, for crime nothing for phone it was working in past, but stopped for no reasons do not know what's wrong tryed every thing others work on my DIRECTV not HBOgo help. Please.

Reply
Customer care female
Ms. Barbara CallsNov 12, 2014

I have HBO Go watch it via ROKU can not download shows. I get the line up but when i hit OK nothing. Extremely frustrating, this is a pass the buck situation. I called to ROKU. They told me it is an HBO Go problem as did optimum. It appears that a lot of people are in the same boat. We pay a good amount of money to have HBO the company should pay attention to the subscribers.

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Customer care male
Mr. Joe Barrato CallsOct 31, 2014

Mr. Joe Barrato On Phone To HBO Go Service
After over 20 years of loyalty to HBO. I just cancelled my subscription as a result of three emails. I sent with out response, regarding my HBO go connection problems. I have a Samsung and Optimum as my provider, but no one at your company cares to help.

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Customer care male
Mr. Vincent Panganiban CallsApr 18, 2014

Mr. Vincent Panganiban On Phone To HBO Go Service
Hi! I am having a problem with my hbo go app for Samsung galaxy s5. The video quality has low resolution inspite of my fast internet speed. Quality is better on my old iphone 4s. Is there a fix for this? thanks!.

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Customer care male
Mr. Sandy Stewart CallsOct 15, 2013

Mr. Sandy Stewart On Phone To HBO Go Service
Trying to let someone know my new lgg2 running Android 4.2.2 will not work I get everything loaded sounds, but no picture. I have Nexus seven and hbogo works great. Any idea when this will support my LGG2
Thanks
S STEWART

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Customer care male
Mr. Jamie CallsSep 22, 2013

We stream HBOGO via Roku and Verizon FiOS. four days ago in the middle of streaming a movie, the show disconnected and we have not been able to stream HBO Go since. We have deleted and re-added the channel, and also re-registered our device. HBO GO is the only channel that begins to load, then freezes. We get a message that HBO Go has a problem and is working on it. What can we do?????

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Customer care female
Ms. Taylor CallsAug 13, 2013

Ms. Taylor On Phone To HBO Go Service
can not access any videos, keep getting an video error player message and all my hardware is up to date. Can someone please tell me what is wrong with this site. This is the first time I have had trouble with this.

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Customer care male
Mr. Richard CallsAug 13, 2013

Mr. Richard On Phone To HBO Go Service
I am a long time subscriber to HBO and have recently also been enjoying the HBO-Go service online. the service worked fine for the first six months after I registered, but has recently and inexplicably stopped working.

I can sign in and bring up all the available series. I am also still able to browse the episodes of a particular series - the problem occurs once I click on the "play" arrow for a given episode. I just get an empty screen with the two "next / previous" episode arrows on each side of the screen.

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Customer care male
Mr. Codystl CallsJul 28, 2013

Mr. Codystl On Phone To HBO Go Service
sorry this is Codystl the problem is with my TV again it shows no movies on HBO GO it direct me to go to YouTube and it sends me there on its own to watch a movie I was trying for Dead Word all season

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Customer care male
Mr. Codystl CallsJul 28, 2013

Mr. Codystl On Phone To HBO Go Service
is there a reason why I can not watch any movies on HBO GO and that it always send me to YouTube to watch the movie. Is this suppose to happen, please email me back as to how to watch the movies on HBO GO again is this the norm or what

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Customer care female
Ms. Caroline Donnally CallsJul 19, 2013

Ms. Caroline Donnally On Phone To HBO Go Service
I need to edit my email address on my hbogo account. I entered the wrong one because I have two and they are different by one letter only. It is currently cmdonnally@aol.com and I need it to be cdonnallym@aol.com. Please help me, I can not seem to edit my email address on my profile. My phone number is 214-552-5322.
Thank you,

Reply
Customer care user complaints