Ikea Malaysia Customer Service Number Delineated Here With Complaints and Reviews
Mr. Foon Peng Leong On Phone To Ikea Malaysia Service
To the management
I, bought a Capita Leg on 29th /6/18I handed two payment form to the cashier and made my payment I didn’t notice that the cashier didn’t key in the payment for the capita leg and thought it was already paid. )1st mistake by the cashier)
Went to d collection counter handed the order form with receipt to him he then looked through the receipt to confirm my purchase of the item and I was given a number waited for almost 1/2 hr and went to the collection counter to check on my item and to my surprise I was told that my item wasn’t paid therefore your number was not call and was told to pay before you can collect it. (2nd mistake) I told him that why wasn’t U check my receipt and was given a number instead. )from 5mins to 45mins)
I don’t know if they are properly trained at their own department or ikea staff is trying to be nice to their customers. Thks
Dissatisfied customer.
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Ms. Sheena On Phone To Ikea Malaysia Service
Malaysia all the customer service contact number 03-7952 7575 and 03-7726 7777 is not in service? That's is too bad
May I know when is the Ikea sale ? Is that on ten Aug 2017?
Pls reply me as soon as possible. Thank you so much.
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Mr. Najhan Jamil On Phone To Ikea Malaysia Service
I purchased a poang lazy chair today, 2/jan/16 at Damansara Ikea
but I cannot complete the assembling the chair due to product defect. The joints between backrest and the lower part are not aligned.
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Mr. Anura Siri K Don On Phone To Ikea Malaysia Service
I'm charged $95 instead of $75 for each of the VADOO Series 002. 671. 36, outdoor chairs. I bought three of these chairs. My receipt number is 0000000013001395922, membership no 9992200000098417, purchased on 21 Dec 2015.
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Mr. Andrew Chong On Phone To Ikea Malaysia Service
Hi customer service, I bought a Hemnes Mirror 74x165 white (80178891) on Monday 14/12/2015. Delivery by ikea on 16/12/2015. When I open the plastic just now 17/12/2015 i discovered the side part of the mirror is broken. Please see attachment. I wanna request for free exchange of the same mirror.
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Mr. Lum Sai Loong (0123953133) On Phone To Ikea Malaysia Service
HD No. : 1585706Item : 80161664 (lack and coffee table 118x78 white AP)Rcvd on : 16. 10. 15After opening the boxes for assembling, found that one of the parts i. E. Black panel has only 1pc instead of 4pcs. Part photo as per attached. Can't complete the assembling. Please advise urgently.
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Mr. Ms King On Phone To Ikea Malaysia Service
Please have someone to call us a 03-19840128. We bought two units VALJE and three other items from Ikea. It was delivered today to our office - 57D Jalan Desa Bakti, Taman Desa, Off Jalan Klang Lama, 58100 Kuala Lumpur. We noticed there is a crack in the corner of unit VALJE after your delivery guy left. We would like to request for a replacement for the defect. We called your customer service, but there is no reply after a long wait. Thank youMs King .
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Mr. Sheela On Phone To Ikea Malaysia Service
Yesterday I purchased MULIGShelving unit, whiteRM99Article Number : 902. 410. 43Upon assembling the shelve unit I found that the screws for the base could not be secured to the stand as it was very short in terms of grove and length. The item is 119554 (4x) which could not be secured to item 130523/130522/130737 (4x). Your assistance is appreciated.
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Mr. Datuk Tengku Azman On Phone To Ikea Malaysia Service
I am disappointed with the service. You do not reflect what you have been practicing overseas.
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Mr. Razik Shaikh On Phone To Ikea Malaysia Service
Hello, Yesterday 27th of January, I was to receive a home delivery between five and seven pm. It arrived at 8-30pm. When the items arrived the delivery people started to assemble them, but two of the items are damaged. The delivery people have left these items at my home and suggested that I call the customer service -, but the customer service does not pick up the phone - i have been calling constantly all day. I would like to know when IKEA will contact me about these damaged items, and when IKEA will replace them. Disappointed customer. Thank you.
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Mr. Vincent Tan On Phone To Ikea Malaysia Service
My order number is HD 1533318, last Tuesday during delivery a part of the MALM bed frame that I bought was damaged. The delivery promised to come back with a replacement on Thursday. Today is already a new week, and yet the delivery did not come back. I tried calling the service number several times over yesterday and today,, but no one answered (even operator is not answering). I emailed and also no response. Looks like the only way to get it done is to go down to the store again. If there is any IKEA staff here, please help to take action, or i think IKEA is no longer trying to do business here in Malaysia.
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I bought BESTA set furniture and the items in the packaging is incomplete. I had to come to IKEA once again to replace which wasted lot of time and enegy. Should this happened in a new packaging. Unbelievable. Moreover the Ikea Malaysia staffs are not user friendly esp those working at store. There is huge lack of staffs at store. Next when customer couldn't find the product the staffs looking at computer and explained. That's all. Would this helps the customer. Worst nightmare shopping with IKEA.
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Ms. Mahza On Phone To Ikea Malaysia Service
I visited Ikea in the mid of October 2014 and actually i am facing problem on my temporary member card, which is already expired. So, i went to customer service counter and i was attended by Aziera. She not even smiled at the moment. I started to walk to the counter. May be so disappointed to see that i am not a mat salleh. I asked about the problem that i faced and immediately asked to go to kiosk and retrieve my data without explain any details. I am really surprised that Ikea such a very big and international organization provides this kind of customer service. Sour face. Not smiling. No greeting. I actually recorded the incident with my HP and keep it as a proof.
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Ms. Noraini Nordin On Phone To Ikea Malaysia Service
The telephone customer service is not answering more than 45 minutes to answer the call. The response we get all the lines are busy, Unbelievable. Secondly my email has not been answered. Why is that? My Receipt punched does tally with the physical unit I bought. This is purely daylight robbery. I bought one unit Krabb Mirror Kod 70192618, but it was punched two units @49. 90 and charged to my credit card. Please advice.
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Mr. Yap Kok Teong On Phone To Ikea Malaysia Service
My home delivery is HD 1515957. Yesterday (20th of October 2014), your home delivery guys came to assemble a cupboard, but could not finish the job due to some of the bold/nuts required to install sliding door were not included in the package they collect. I called IKEA service center at 10:19am (21st of October 2014) to inquire about the arrangement for your staff to finish the job tomorrow (22nd of October 2014), and spoke to cik ida and she promised to call back within 15 minutes. It is already 50 minutes and there is no return call to confirm my requested appointment. Is that how your customer service handles customer's request and the issue was due to IKEA's mistake and not customer's fault. Hence, it's inevitable that IKEA should take action to rectify the mistake immediately based on customer's convenience rather than expect the customer to fit into ikea's schedule i. E. At any cost/inconvenience, IKEA must provide extra resources to handle this problem on an ad hoc basis. Disappointed customer.
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