Ms. Deanne Gaddis On Phone To RJ Reynolds Service
I am a retailer that sells RJR products. I closed one of my two stores Sept. 30, 2017. My rep closed the wrong contract, and I have not received a payment since Nov. nine, 2017. I cannot get any help whatsoever on this situation. I want to file a formal complaint, but cannot get any sort of address, except a po box, which makes certified mail useless. I am a small business, sole proprieter, and rjr is about to make me lose my business. I would LOVE for someone from the upper management to get in touch with me.
Greetings
A little over a week ago I visited the Newport Pleasure website and participated in the "Spin to Win" instant win game. Line three icons on your Web slot machine to win. I lined up three icons however after the three lined up a message read sorry things are not lining up for you. I have attempted to reach out to Newport and RJ Reynolds regarding this issue. The only person that did seem a little helpful was a gentleman by the name Austin Roberts 1-800-731-3249. I feel it would be helpful have Newport or RJ Reynolds would rectify the situation. Your company should be ashamed of their self for a deceitful instant-win game on their website.
Mr. Mike Lucot On Phone To RJ Reynolds Service
Your Pittsburgh Division Manager Ed Adner was in my store yesterday. I have never been so mistreated in my own store by a rep as I was yesterday. Very unprofessional. I was told by him he no longer wanted me as a customer and that my contract with Reynolds is done immediately. Also told me the money due to me will not be forth coming. I was told by Jan Donohue, my territory manager to take all signage down in my store and throw it away. Great way to treat a customer.
Ms. Kim Mascheri On Phone To RJ Reynolds Service
In the past month I have been buying my cigarettes at the Little corner store in Harvard I'll 60033. I smoke camel bold. In just about every pack in have bought from that place the flavor bursts are already smashed and it really ruins my whole experience. I am extremely disappointing. Kim Mascheri 20613 state line rd. Harvard, I'll, 60033 03/21/1974 1-815-770-0025.