Softbank English Customer Service Phone Number

Phone Number of Softbank English is 03-6252-3333/(0800) 919-0157/+81-92-687-0025 .
SoftBank is an telecommunication industry that deals in Mobile and broadband service. Softbank has 22,710 employees. SoftBank was founded in September 3, 1981 having headquarters in Tokyo, Japan. Masayoshi Son is the Chairman and chief executive officer of the industry. SoftBank industry product such as Fixed line and mobile telephony, internet services, digital television, e-Commerce. SoftBank is the largest telecommunication industry in japan. SoftBank industry business segments such as mobile communication, broadband infrastructure, fixed line telecommunication, internet culture. SoftBank runs its business undertakings through nine subsidiaries namely-SoftBank Mobile, Sprint Corporation, GungHo Online Entertainment, Alibaba Group, SoftBank Telecom, Yahoo! Japan, SoftBank BB, Willcom and SB Creative.

SoftBank(English) Customer Support Contact Information


For general inquiries or technical support, customers are said to contact one of the following numbers or visit a SoftBank Shop nearest to them.
  • SoftBank Customer Support (only in Japan):0800-919-0157 / 157
  • SoftBank Mobile Global Call Center:+81-92-687-0025
  • SoftBank Technical Support Center: 5525 / 0088-21-5525
  • Smartphone Technical Support Center: 151 /0800-1700-151


About SoftBank English


SoftBank being one of the Japanese-based multinational that offers products and services rest of the world with facilities of English-speaking staff. In order to know more about SoftBank English the curios guys are addressed to browse or visit SoftBank Shop. the companionable multilingual staff assist and guides the customers in getting most suitable handset and service plan that meets the needs of the customers in all respects.


Softbank English Address


The address of Softbank English is 5-7-8, Ginza, Chuo-ku, Tokyo, Japan.

Softbank English Email Address


The email address of Softbank English is pr@softbank.co.jp.

Softbank English Website


The Website of Softbank English is www.softbank.co.jp.

Softbank English Customer Support Service Phone Number


The customer support phone number of Softbank English is 03-6252-3333/(0800) 919-0157/+81-92-687-0025 (Click phone number to call).




The postal and official address, email address and phone number (helpline) of Softbank English Service Center and Softbank English customer service phone number is given below. The helpline of Softbank English customer service phone number may or may not be toll free.

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Softbank English Phone Number Customer Service

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Softbank English Source of Knowledge


www.softbank.jp/en/mobile/support/contact/
www.softbank.jp/en/mobile/
www.softbank.jp/en/
www.softbank.co.jp

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Softbank English Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Phillip Murray CallsFeb 24, 2024

Mr. Phillip Murray On Phone To Softbank English Service
I am texting my concern because my Internet service is interrupted. Often times I cannot access the website from my phone because I don’t have a signal, and almost daily while watching programs on my television, everything freezes.

Reply
Customer care male
Mr. David Lee CallsJan 25, 2018

Mr. David Lee On Phone To Softbank English Service
Hello, I am in the US military and have a Softbank contract. When I bought the contract I was told I could utilize Sprint when in the states however I am currently without data and calling abilities Please assist Thanks you.

Reply
Customer care male
Mr. Samuel Lawson CallsApr 24, 2018

Mr. Samuel Lawson On Phone To Softbank English Service
Good morning,

I have a Soft bank phone I would like to unlock for use with a US carrier. My phone number is 070-1447-3671.

Reply
Customer care male
Mr. David Abildgaard CallsJul 12, 2016

Mr. David Abildgaard On Phone To Softbank English Service
I purchased an IPhone five from a U. S. Military person who was stationed in Japan. He told me that it was unlocked and I found out later it was not. I had a conversation with an Apple representative here in the United States and they told me the phone was still active with Softbank. The IME number is 01341500637947. Can you please tell me how to get this phone unlocked so I can use here in the states with a different carrier?.

Reply
Customer care male
Mr. Sriram S CallsApr 27, 2016

Mr. Sriram S On Phone To Softbank English Service
Dear Customer Support,

I am the Director of a Consulting Company in Chennai, India. I am keen on getting the contact details of Mr. Nikesh Arora / Mr. Masayoshi San in order to present a good business opportunity with good growth potential. Can any one help me in getting the emailid / phone number details and address details to reach them to explain my project. Thanks and Kind Regards
Sriram S ankaranarayanan
MD - SAMARG CONSULTING PVT LTD
owner of portal - ourpincodes.com
srirams@samarg.com / 8939778536 / 9566222836.

Reply
Customer care male
Mr. Murilo CallsMar 07, 2016

Mr. Murilo On Phone To Softbank English Service
Hello. I need my iPhone five unlocked. IMEI: 013346008407092

I bought from a seller that told me everythign should work normally in Brazil, but unfortunately I cannot use it here since I found it is locked from SoftBank. I hope you can solve this problem for me. Thank you. Murilo .

Reply
Customer care male
Mr. Step CallsMar 02, 2016

Mr. Step On Phone To Softbank English Service
Dear Technical Support staff, please help unlock iphone six phone, IMEI
352069067539485
the phone was bought with it, out of whack, the seller did not say that this phone has a SIM lock. After the restoration of health, I was faced with the fact that it is locked, and since I live in another country and can not use your mobile operator's services. I hope for understanding the problems outlined and await your response on this issue.

Reply
Softbank English Customer Service Care Phone Number 241782
Mr. Hellmann, Ivan CallsOct 14, 2015

Mr. Hellmann, Ivan On Phone To Softbank English Service
Dear, I have an iphone 4s 32GB, which was acquired in Softbank on February 24, 2012. I'm currently residing in Brazil and I can not use the device because the SIM CARD is with blocking Softbank. I want to know the procedure to get unlock the SIM CARD and use the unit in Brazil with national carriers. Here are some information about the system:iPhone 4S32GB WhiteIMEI: 013046008289728Serial Number: C39H3XJLDTDFFind My iPhone: OffTelephone Technical Support: ExpiredRepairs and Service Coverage: ExpiredEstimated Purchase Date: February 24, 2012Contract: ExpiredPurchased Country: JapanCarrier: SoftBank JPBlacklisted: CheckSIM LockI can not contact telephone support of Softbank, because I do not speak Japanese. Grateful for the attention.

Reply
Customer care female
Ms. Melaynee Deeljore CallsAug 03, 2015

Ms. Melaynee Deeljore On Phone To Softbank English Service
I bought an iphone on ebay locked to Softbank. I live in Mauritius and would like to get it unlock otherwise it is useless. Thanks to help.

Reply
Customer care female
Ms. Tracy Weatherly Boyd CallsApr 30, 2015

Ms. Tracy Weatherly Boyd On Phone To Softbank English Service
Hello, My name is Tracy Weatherly Boyd and I am the mother of the sailor named Cole Weatherly, who is station in Yokosuka Japan and has a Softbank cell phone account. His phone number is 07012604449. He has been given orders to be station in Virginia USA when he deploys in May of this year. He came to you to cancel his account and fully expected to pay a cancellation fee, but he was told it going to cost him $1, 100. This due to a phone he lost and his new Iphone that he's had for almost over a year now. I am appalled that you would charge a sailor who is defending YOUR country this much when it wasn't his choice to be transferred back to the USA. He asked if he could make payments and YOU TOLD HIM NO that he has to pay it all at once. No phone company in America would ever do that especially to a service man.

Reply
Customer care female
Ms. Nilufer CallsApr 20, 2015

Ms. Nilufer On Phone To Softbank English Service
Hello, I have recently changed my keitai email address to an i. Softbank. Jp address; it took me hours and hours and HOURS of trying - the procedure is far from being user-friendly -, but I am not receiving any messages to that address. I would like to disable my old softbank. Ne. Jp address and receive messages to the new i mail. I have followed all the steps, it seems to have worked except for the receiving and sending of messages. Help.

Reply
Customer care female
Ms. Munteanu Florentina CallsMar 10, 2015

Ms. Munteanu Florentina On Phone To Softbank English Service
Hello. My name is Lory and i send this e-mail from Romania. I will explain my problem. Last year when I was to japan my boyfriend make me a contract to softbank. And I buy iPhone 5s. After two weeks hi was ungrateful abut my and hi was to softbank to close my contract. And after that hi pay al the money for this phone. I buy it from kawaguchi. Saitama japan. Now I want ask softbank. If my friend hi pay all the money for this iPhone 5s can you help me to unlock ? My friend name is ??? and him number is 81 90 2639 1275. Or e-mail address is hiro240912@Docomo. Ne. Jp. It's impossible to call him from Romania. Can you help me. Please. ??? ???? ??????Sent from my iPhoneSent from my iPhoneSent from my iPhone.

Reply
Customer care male
Mr. Brian Rojas CallsFeb 17, 2015

Mr. Brian Rojas On Phone To Softbank English Service
The bill I received yesterday was too expensive (36, 358 yen). I considered what Softbank staff said when I change my plan to the flat voice call. He said I can call different telephone numbers and my maximum payment should be 11, 000 yen. However, the bill says differently. We trusted his information and made calls from the date he mentioned to do it. Why are you cheating at me? How to pay this amount now? I want to complain with the shop. My client number is 92463368621501 and name is?Please, help me because it was not my fault. Softbank Staff gave such an information last month.

Reply
Customer care female
Ms. Monifa Blondell CallsNov 07, 2014

Ms. Monifa Blondell On Phone To Softbank English Service
How can i end my Softbank contract from overseas? Thank you

Reply
Customer care female
Ms. Apoorva CallsOct 31, 2013

Ms. Apoorva On Phone To Softbank English Service
My phone connection is not working. I bought this phone iphone from softbank just month ago. Please do something fast because i am not able to call anyone, Receive calls, Or even use internet. The phone is fine only the connection is not working.

Reply
Customer care female
Ms. Lory 2429 Says Mar 10, 2015

Try to find r-sim nine or r-sim ten it's working this way. I am this same situation.

Reply
Customer care male
Mr. Deewesh Prasad CallsOct 10, 2013

Mr. Deewesh Prasad On Phone To Softbank English Service
I bought Iphone 4s from Japan and before coming I disconnected connection from soft bank, but now I am in India and want to use my iphone, but unable to do so because it is locked and I need soft bank to unlock it. So it would be great if someone tells me how to unlock my iphone.

Reply
Customer care male
Mr. Jim CallsSep 19, 2013

Mr. Jim On Phone To Softbank English Service
I purchased an iphone locked to softbank. I live in the US and would like to get it unlocked as it is useless at this point. Thanks

Reply
Customer care female
Ms. Gold CallsJul 22, 2013

Ms. Gold On Phone To Softbank English Service
my iphone which was purchased by my husband in japan was locked. i mean i cannot use it in the philippines. please help me open it. thanks

Reply
Customer care user complaints