Gdex Customer Service Phone Number

Phone Number of Gdex is 03-77876677/ Fax No. 03-80600972 .
GDEX is the local express distributing corporation. The company gives its express distribution service in the domestic and international marketplace. It was organized in 1997. It distributes parcels services by truck throughout Malaysia and manages systems of 140 areas, contains 55 offshoots with two authorized station, 49 brokers and lodge in centers across East and West Malaysia. The company has network of additional 350 trucks and vehicles utilized initially for hauling of documents and packages in between stations and domestic hubs. It is also catalogued on the Mesdaq marketplace of Bursa Malaysia via its holding corporation GD Express Carrier Bhd.
Valuable Contact Number of Gdex for All General Inquiries
Phone: 03-77876677
Valuable Contact Number of Gdex for General Line
Phone: 03-7787 2222
Valuable Contact Number of Gdex for Helpdesk
Phone: 03-7787 6677
Valuable Contact Number of Gdex for Pick-Up Hotline
Phone: 03-7787 6688

Services Of GDEX


GDEX provides a number of services . Some of them are mentioned below:
  • International Express Services and Carriers
  • Logistic Services
  • Prepaid Products
  • Carriers and services of domestic Express
  • Liability Coverage's


GDEX offers various express services to the user they promotes various delivery offers in the domestic and international level. They operates world wide by delivering and shipping the various products and items. They offers the quality management system by delivering the couriers in every where. They attains the outstanding experience in providing the best quality of delivery facilities and support. They offer their services and delivery through various express services through speed post with security and safety. They operates nation wide with global services. Gdex provides the online tracking system which helps the user to trace the location of the courier. For tracing the courier the user must note the consignment number. The industry has many headquarters which serves their services in all locations. They provide all the facilities of delivering the courier at any where.

Social Media Networking Links Of Gdex


Facebook linking Page Of Gdex
https://www.facebook.com/GDEX-Express
Twitter Linking Page Of Gdex
https://twitter.com/hashtag/gdex
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Gdex Address


The address of Gdex is No 19 Jalan Tandang, 46050 Petaling Jaya, Selangor Darul Ehsan Malaysia.

Gdex Website


The Website of Gdex is www.gdexpress.com.

Gdex Customer Support Service Phone Number


The customer support phone number of Gdex is 03-77876677/ Fax No. 03-80600972 (Click phone number to call).

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The postal and official address, email address and phone number (helpline) of Gdex Service Center and Gdex customer service phone number is given below. The helpline of Gdex customer service phone number may or may not be toll free.

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Gdex Phone Number Customer Service

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Gdex Source of Knowledge


www.gdexpress.com/network.php?id=16
www.gdexpress.com

Your Complaint, Suggestion, Complication, Review To Gdex

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Gdex Customer Service Number Delineated Here With Complaints and Reviews

Customer care male
Mr. Tan Tze Hsien CallsDec 15, 2016

To Gdex,

My package was not delivered to me. I have contacted to Gdex for more than five times from the 9th December 2016. The feedback given to me is that Gdex have delivered and it was received by an anonymous person which I do not even know him or he does not even belong to my company. I gave them the right company name and address, what Gdex reply is that they will contact me again which Gdex did not even try to call me. Why could Gdex not retrieve the package back and return to me?

The Consignment Number is 8291218692. Please advise.

Reply
Customer care female
Ms. Qa CallsJul 06, 2016

Ms. Qa On Phone To Gdex Service
I have been calling for past three hours your customers service, but no pick up.

Reply
Customer care female
Ms. Airin Leong CallsApr 09, 2016

Dear management:I am writing this complain letter to GD EXPRESS PETALING JAYA (HQ). Every day My company )MOBILE VENTURE MARKETING) give Gdex much business, But my customer (Reciever) always complaint for the item reach there for late and more late. Especially for the item that we send to SABAH and SARAWAK. If Gdex lack of manpower, how come my customer try to pick up from the Branch, but failed? They said the item not yet reach to their BranchKindly announce the compliment to the dispatch of Gdex. My customer may used another courier company if the problem still not yet solve. Mobile Venture MarketingPhone : 03-80749988 / 03-80749999Fax : 03-80768688.

Reply
Customer care male
Mr. Gfckdex CallsDec 18, 2015

Mr. Gfckdex On Phone To Gdex Service
Called the number given thousand times all day since morning till evening. 9am-6pm constantly. No answer at all. Just wasting phone bills on auto answering machine and annoying music. Auto redialed more than 15times straight after been hung-up. U call this "Customer Service".called early in the morning because i want to say that i want to collect myself before the parcel out for delivery. I track again saw it was out deliver on 10. 52am. So i have no other choice, but have to waste my time wait for the parcel to arrive at my house. Now it's already 6pm and still not yet arrive. At the same time tried to call all the time since 5pm because need to go out to fetch my kids. And i want to ask for the driver phone number so that i can call directly and want to know what happened?van broke down?accident?died?terribly sorry to saay this, but i wish it's true. Died. Very very very bad services. Wasting all customer's precious time. Damndont know any nice words that i can say anymore.

Reply
Customer care female
Ms. Lee Ai Ping CallsOct 09, 2015

Ms. Lee Ai Ping On Phone To Gdex Service
Good morning. I would like to complaint your service is super duper badI sent my parcel on 29/9/2015(Tuesday) from Klang to Labuan, my customer did not receive the parcel after one week, which is on 6/10/2015 (Tuesday). I call and ask why my customer did not receive the parcel after one week sent, only your staff sent the parcel with incompleted condition. The parcel should be two individual plastic, customer only received one. I call your office to follow up, no one can give me correct answer what is wrong with the lost parcel. They always passed line to different people just to perfunctory meHelloCan someone please answer me, what's going wrong ? and can you please give me the answer so that i can feed back to my customerThank you for your prompt actionDoo't be GD Express turn to GD Slower and irresponsible.

Reply
Customer care male
Mr. Joytoh CallsOct 08, 2015

Bad attitude malay customer service. 2weeks ago called me there is a letter for me, but no one at home. I went to batu pahat Gdex for 3times to track the letter, but fail. A malay woman ask me dun keep finding the letter since I dun have the number to track, but the person who called me promised me call me back to send me the letter did not give me any information.

Reply
Customer care female
Ms. Jane CallsSep 09, 2015

Ms. Jane On Phone To Gdex Service
Very bad service bad customer service.

Reply
Customer care female
Ms. Wong Yeng Ping CallsJul 21, 2015

Ms. Wong Yeng Ping On Phone To Gdex Service
Call Help desk at 03-77876677 no one answer the call. In tracking, stated Damansara Perdana is closed on 20th Jul, but today is 21st Jul should be unfortunately nobody answer call. I have an urgent document from Citibank that has been sent out on last Thursday 15th Jul and until today still cannot receive the document. This is very very bad service. nobody answer call.

Reply
Customer care female
Ms. Sandhya Sharma CallsJul 06, 2015

My consignment number is 4542992996. As stated on my consignment is my ON COLLECTION IPOH Name: Sandhya Sharma a/p Suresh Kumar 920918-08-5864The problem is my parcel was sent to SIBU Gdex on Saturday. As I was to collected it on Saturday as in was an emergency parcel and it was a PRE ALERT. I am here to claim all my lost and damage of my company name. I have all the prove of my flight ticket, error done by your company. I want to claim all my lost of money. Please get back to me, Sandhya 0105384009.

Reply
Customer care female
Ms. Boon CallsJun 27, 2015

Ms. Boon On Phone To Gdex Service
I was expecting my second delivery attempt and it failed again. I saw the "sorry" note at my doorstep again when I was in the house the whole day waiting. Don't your company provide your delivery staff handphones to call before delivery? This is a damn stupid company which I only expect such sickening service from Poslaju, but a regular courier service? Is this what we paid for? Come on.

Reply
Customer care female
Ms. Lee Siew Ling CallsJun 18, 2015

I had arranged second delivery for my parcel on 18th June and they agreed to sent me the parcel as per agreed date. However, i am waiting from the morning till evening there is no indication of delivery as promised. So i call the customer help desk to query the status, but giving me same status shown in the website and transfer my call to somewhere else and ended up my call being hanged up. After some time i found the status shows no one at home in the occasion i am camping at my house all day long for this purpose. There is no way i did not hear any door knock from the delivery guy. It is frustrated because no one in Gdex can help me to resolve this.

Reply
Customer care female
Ms. Liyana CallsJun 04, 2015

Dear Helpdesk Team:I'm Liyana staff From Jabatan Hal Ehwal Veteran ATM. This email I attach with copy from customer who use your courier service. The problem is I didn't get the document from customer which is use your Gdex service, but the POD copy have the chop from my company without the name who is received the document. Today I'm speak to Jenny, your staff at Helpdesk she said to send this email to detect this document. I'm looking forward this document because it is Money Order with this amount RM 1, 231. 94 from customer that use your service. I need your team to check this details for me and I need it as soon as possible to do investigation regarding this matter:1. Who is your staff that send this consignment No: 6202631282 at JABATAN HAL EHWAL VETERAN ATM KUALA LUMPUR on eight May 2015. 2. Name of the person who received this courier service. (person who chop and sign the document) Please take action for this email. Thank you.

Reply
Customer care female
Ms. Nurul Fartinie Bt Ibrahim CallsMay 26, 2015

Ms. Nurul Fartinie Bt Ibrahim On Phone To Gdex Service
I check the tracking number that my parcel was rejected. May i know why? please sent to me at Bangunan canselori university Pertahanan nasional Malaysia kem perdana sg Besi 57000 kuala lumpur. Tracking number is 4521076291. Please call me at 0139355534.

Reply
Customer care male
Mr. Jl Phua CallsMay 08, 2015

Mr. Jl Phua On Phone To Gdex Service
Yesterday, i received one call (from this number 6047305194), the caller promise me to delivery my parcel again today and i have waited for one day until now 5. 11pm, i couldn't see any delivery men reached my front door. I am so fed up upon your delivery process and services in Perlis area, since your company did not have any branch in Perlis, this would mean, upon failure to delivery, i have to travel one hour journey, to collect my parcel in Alor Setar, Kedah. So what is the purpose i pay for the delivery fees? Since your company didn't have any branch in Perlis area, your delivery men should have make a call or leave any notification upon failure in delivery, and not me keep calling your Kedah branch. I am so fed up and disappointed on your service. For your information, my tracking number is 238166190032.

Reply
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